Atlantic Awning

3.5
57 Reviews
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70% Recommended

36 Years In Business

Company Details

  • Bilingual

Contact

270 Franklin Street
Melrose, MA 02176
http://www.atlantic-awning.com

Hours

  • Mon: 9:00 AM - 4:00 PM
  • Tue: 9:00 AM - 4:00 PM
  • Wed: 9:00 AM - 4:00 PM
  • Thu: 9:00 AM - 4:00 PM
  • Fri: 9:00 AM - 4:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Seal of Approval
Ten Years With HomeAdvisor
50 Homeowner Reviews

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Awnings, Canopies, Retractables, Deck Awnings, Umbrellas, Window Awnings, Door Hood Awnings
  • Entrance Canopies, Commercial Awnings, Awnings for businesses
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

3.5
57 Verified Reviews*
  • 5
    26
  • 4
    5
  • 3
    4
  • 2
    2
  • 1
    13
*Reviews imported from Google have not been individually verified by HomeAdvisor.

Reviews

Write a Review
Showing 1-10 of 57 results
5.0 Google Review
5/14/2026

The installers were very professional. They cleaned up everything very quickly. They answered the questions I had and were very knowledgeable. It was a wonderful experience. I would recommend this company to anyone looking to get an awning installed in their home.

5.0 Google Review
5/14/2026

Great company to work with. Prompt and quick to answer. @ShadeFX we are always looking for quality installers for our product. Atlantic hits the mark!!

5.0 Google Review
5/14/2026

We’ve really enjoyed working with the team at Atlantic Awning. They’re reliable, easy to work with, and always focused on doing things the right way. It makes a huge difference having a partner we can trust, and we look forward to continuing to work together.

5.0 Google Review
5/14/2026

Our new retractable awning exceeded all our expectations! The craftsmanship and material quality are outstanding, and the installation process was smooth, efficient, and highly professional. We couldn’t be happier with the excellent work and attention to detail!

5.0 Google Review
5/14/2026

retractable awning is amazing and the team did a great job

1.0 Bill V. Tewksbury, MA
11/27/2025

I contacted Atlantic Awning on 9/3 to order a custom metal standing-seam awning. I provided an AI rendering, dimensions, and an actual photo of my home?they never conducted an in-person site visit. They quoted the project on 9/8, accepted my order and 50% deposit on 9/9, and told me the awning was going into production with a 10?12 week lead time. Throughout October and November, I followed up repeatedly and was told no installation date was available. Then, on 11/21?over two months after taking my deposit?they informed me that the awning could not be installed due to ?insufficient clearance,? a determination made solely from the photo I had originally provided. This is an issue a proper site visit would have revealed before they accepted payment. They suggested a fabric awning instead, which is unsuitable for New England winters. I declined and requested a full refund. I received the refund check on 11/26. This experience was a total waste of my time.

1.0 Michael C. Everett, MA
6/25/2025

I purchased two awning coverings for my home residence. I have had a problem with the larger one (12feet long) . The ropes have broken off on two of the five needed to operate the awning.I have reach out to Atlantic Awning both Gail and Cheryl to look for a solution to this issue and have received nothing but compliments from both of them on every possible issues except my concern .They don?t seem to care about their customers . I have had to call them they have never gotten back to me even though both have told me they would. Used this company for over 30 years and have had issues but never like this . I purchased the product around October of 2023 never would I have thought the ropes would be broken off in such a short period of time. I wouldn?t recommend using this company,I for sure will not in the future 30 years I guess they must figure the chances are I wouldn?t be around to purchase awnings again being in my middle sixties.Just an awful feeling.

Response from Company:

Hi, I am very sorry you feel this way. I am not sure how we could do any better than coming out for free. We are 8 weeks behind due to 6 weeks of rain. We do not send our team out in the rain due to safety on ladders. We wish you the best with your awnings. Sorry, you were not happy with our timing and providing the service free of charge.

5.0 Neisha V. Lancaster, MA
5/26/2025

They were great and came out the next day to fix a small leak between the awning and the siding

5.0 Stephen C. Lynn, MA
3/12/2025

Excellent experience and great company to work with. Kris walked me through the entire process and it was smooth from start to finish.

5.0 Lorna L. Lynn, MA
3/12/2025

The customer service was wonderful They answered all my questions that I had regarding an awning. I would highly recommend this company

Showing 1-10 of 57 results Showing 0 of 0 results
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Photos

Atlantic Awning
12
Custom Awnings and Canopies

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