- Residential Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process98% Recommended
18 Years In Business
Company Details
- Veteran Owned
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 4:00 PM
- Sat: 9:00 AM - 12:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Appliances (All Types) - Repair or Service
View All Offerings and Cities Served
Reviews
Write a Review
Showing 11-20 of 40 results
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Larry J.
Olathe, KS
10/9/2012
The service tech was nice and knew what the problem was right away and fixed in a time;y manner.
Response from Company:
Thank you!
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Mary anne M.
Leawood, KS
7/22/2012
Was early for the appointment, had the part in his car, fixed the fridge.
Response from Company:
Thank you!
N/A
Debbie V.
Mission, KS
7/16/2012
Very help full, tried to see if the fix could be done over the phone, informative, courteous.
Response from Company:
Thank you!
N/A
Alicia C.
Overland Park, KS
7/13/2012
Quick response, very knowledgeable!
Response from Company:
Thank you!
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Deanna B.
Olathe, KS
4/24/2012
We needed a washer/dryer repair. We called and asked about Appliance Masters' fees. Troy, the owner of the company, said there is a $59.99 SERVICE FEE unless a repair is made plus $75/hr for labor. We agreed to this and he came out and made the repairs. He was here for 1 hour 20 minutes so we were charged $100 for labor. Troy also charged us $59.99 for a DIAGNOSTIC FEE. This fee was never disclosed to us until after he made the repairs. Troy charged us for labor AT THE SAME TIME he was 'diagnosing' the situation. It says on his card 'No service fee with repair'. He changed the name of the fee and charged us for something that wasn't disclosed
Response from Company:
I am intrested to know why they did not disclose their name? I make it very clear what we charge up front and no one in this industry goes out for free everyone knows that. Seems like they wanted something for nothing. The other ratings tell the story, not this one. To my customers i want to say thank you for choosing us, the highest rated Service Magic Co. serving Kansas City. Have a great day!
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Charles G.
Lees Summit, MO
4/5/2012
Called me next morning first thing after I submitted my request. Was able to come out, evaluate the problem and SOLVED. Very good experience and will call hime again if ever needed.
Response from Company:
Thank you!
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Tim T.
Mission, KS
1/14/2012
Troy was very professional and tried to understand the best way to solve our GE refrigerator problem. I will definitely use him again.
Response from Company:
Thank you!
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Barbara R.
Mission, KS
11/6/2011
Had an appointment within 2 hours and had repair done within 3.
Response from Company:
Thank you!
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Chris S.
Kansas City, MO
10/14/2011
Very professional!
Response from Company:
Thank you!
N/A
Kathy R.
Excelsior Springs, MO
9/9/2011
No Comment
Response from Company:
Thank you!
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