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11 Years In Business

Company Details

  • Verified Licenses

Contact

1306 Dynamic Street
Petaluma, CA 95454

Hours

  • Mon:
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Achievements

Service Details

    Areas of Expertise

    • Insulation
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.1
    21 Verified Reviews
    • 5
      10
    • 4
      7
    • 3
      2
    • 2
      0
    • 1
      2
    Showing 1-10 of 21 results
    1.0 Sundeep G. Oakland, CA
    4/24/2020

    They sprayed foam everywhere without protecting surfaces. Ruined beams that were meant to be exposed. Caused great problems with laying floors. It cost my tons of extra money to clean up their mistakes.

    3.0 Peter R. Davis, CA
    11/18/2019

    I needed to fix ceiling insulation after a major leak into the living room. The insulation was pulled up to allow things to dry out, but the company that did the drying (Stanley Steamer) said they would not put the insulation back. I called Ace because of all the great reviews on yelp. The bid was $650. I accepted it, and an excellent workman arrived on time as arranged. Here is the rub: The workman was finshed in 1/2 hr (!!!!!), and my jaw dropped. I thought for the price must be going to take at least a few hours. I had agreed to the price, though, so I wrote the check, as well as an email to the estimator for the job explaining how distressed I was by this. The email was passed to the manager of the Sacramento office, who called me right away. He said he would have felt the same, and that he would tear up the check and give me a new price. We met the next week, and he charged me half of the original bid. He gave me my original check and took my new check for $325. Here is what you should know about the price: The invoice had two *Service* items: a *show up fee* of $250, and another called *Work performed as per quote. This was followed by a *Quote adjustment based on actual work* of -$325. I truly appreciate the businesslike approach to the work: On time, done right as best I can tell. I also appreciate the response to my distress over the clear miscalculation. In spite of this, I feel overcharged even at half the original quote. The *show up fee* should have covered everything, so the maximum bill should have been $250. There was extremely little work performed, even if it was done well and professionally. In retrospect, I have no idea what the estimator included in $400 for *Work performed as per quote.* What did Ace do wrong? The estimator should have seen there was less than an hours work involved and told me that the minimum charge would be $250 to show up. If there were other minimum charges, such as a minimum of an hour of work, those should have been explained by the estimator so that I had some basis for understanding the bid and the opportunity to decide that the price was possibly going to be too high. The estimator said nothing about this, and there was no detail in the estimate. I believe I have given a fair revue for this disappointing experience. Ace has excellent customer service, and as best I can tell, the work was performed well. The pricing at first was way out of line, and ultimately still seems to me to be too high. But the job is done, and I am sure if there is any reason to, Ace will stand behind their work.

    5.0 Tracy L. Santa Rosa, CA
    11/7/2019

    Best for spray foam insulation

    4.0 Annette F. Elk Grove, CA
    8/2/2019

    From estimate to job completion, very satisfied with the professionalism demonstrated by this company. The job was completed with the installers arriving on time. I appreciated the fact that they wanted to leave my home and walls clean of scuff marks that could be caused by their equipment. Good job and thanks!

    5.0 Angela L. Sacramento, CA
    7/5/2019

    Great, professional & friendly work! Iâ m very pleased with the attic work they did for usâ­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸

    5.0 Steven K. Shingle Springs, CA
    6/9/2019

    Very clean for blown in insulation. Some fine dust, but they did a great job! Showed up on time and worked hard. Great value compared to other places I priced.

    4/17/2019

    This company Ace insulation is a non trustworthy company. I would not recommend hiring them to do any work. The sales person did not even see the job location before providing the quote. The sales person just made a number up of how much he would do the job for. I questioned him, and asked him, dont you thing you should see the job before you give me a made up quote?? Do not hire.

    3.0 Mike D. Fairfield, CA
    9/24/2018

    I hired them because my Garage was really hot. They arrived on time and did the work. They were really nice Guys. I did not notice any improvement in my energy usage and my garage is still really hot.

    5.0 Kathy L. Cloverdale, CA
    7/26/2018

    Super nice staff.

    Photos

    Ace Insulation, Inc.

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