Access Garage Doors of Cleveland

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7 Years In Business

Company Details

Contact

366 Crestway Oval
Brunswick, OH 44212
https://accessgaragedoorscleveland.com

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Garage Door Installs
  • Garage Door Repairs
  • Garage Door Opener Sales
  • Garage Door Service Sales
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

5.0
84 Verified Reviews
  • 5
    82
  • 4
    1
  • 3
    1
  • 2
    0
  • 1
    0

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 21-30 of 84 results
5.0 Jacqueline W. Cleveland, OH
8/11/2021

Service guy came and he was on time and he explained to me everything that I needed to know

Response from Company:

Thank you very much for your comments and review. We are always striving to give our customers a great experience. We are very happy that you are happy!

5.0 Jim C. Cleveland, OH
8/10/2021

Fast Response, Professional, Clean , Friendly. Excellent Service

Response from Company:

Jim, thank you for the review and comments. It is very much appreciated. Thank you for your business.

5.0 Tony F. North Ridgeville, OH
8/9/2021

Honesty. Very professional Job completed on time.

Response from Company:

Tony, it was a pleasure to help you with your door repair. Your kind words are very much appreciated.

3.0 Joe T. Cleveland, OH
8/3/2021

Was a lot more than the quote, the repair was great and friendly.

Response from Company:

Thank you for your honest review, Joe. We are sincerely sorry that there was a misunderstanding between the price quoted on the phone (just a spring repair) and what was ultimately required to get your door and opener fully functional once our tech arrived. There were several adjustments and even a part that needed to be replaced on the opener before it would work. Our tech, who is new to the company has been briefed on this and corrective actions have been taken to prevent misunderstandings like this from happening in the future. Thanks for bringing this to our attention so that we can improve for future customers. We really appreciate it.

5.0 Patrick S. Cleveland, OH
7/22/2021

Access door was on time and proceded in a very professional manner. would hire again.

Response from Company:

We are happy you were pleased with our services. Nothing demonstrates confidence in a company than the words, "Would hire again." Thank you!

5.0 Jim K. Brunswick, OH
7/20/2021

Rick was very prompt, courteous, and attentive to our needs and situation. There are service professionals who just "fix" the issue you present to them and those who become the "go to" person for potential future needs. It was quickly apparent that Rick would become our "go to" service person should we ever have another issue in this area again. Call him for your repair needs and you"ll see what I mean!

Response from Company:

Being labeled as anyone's "Go To" service provider is quite an honor. We don't take that responsibility lightly. Thank you for your kind words and vote of confidence.

5.0 Kim H. Berea, OH
7/8/2021

Called on a Saturday morning for a repair and Rick was able to come out within the hour to fix my garage door so that I could get my car out! Very courteous and knowledgeable...and quite patient with me hovering and asking lots of questions. The price was more than reasonable as well! I was so impressed I asked for an estimate for a new door and received that promptly. I would definitely recommend!

Response from Company:

Thank you.

5.0 Ron R. North Royalton, OH
6/7/2021

Rick was prompt, professional, courteous, respectful and knowledgeable. His estimate was spot on and very competitive. He quickly diagnosed the problem and actually identified a few others. Donâ t get me wrong, it wasnâ t a bait switch. He didnâ t perform any service that wasnâ t discussed and agreed upon. I knew enough to know he was right and prevented a more costly repair. He thoroughly explained everything. I now have a â garage guyâ and would highly recommended Rick to family and friends and be confident he wonâ t disappoint. He will make it right.

Response from Company:

Thank you, Ron! How very kind of you to post this review. So happy to have been able to help resolve your garage door dilemma. Referrals to friends and families are the highest compliment you can give a company.

5.0 Shirley K. North Royalton, OH
6/5/2021

All my questions were answered without making me feel stupid. The estimate was spot on and Rick didn't try to sell me things I didn't need. He was very professional and I would recommend him to anyone needing garage door work done.

Response from Company:

Thank you so much, Shirley! It was an honor helping you and your husband get your door back in proper working condition. Thanks for the kind words. :-)

5.0 David M. Strongsville, OH
5/17/2021

I couldnâ t have asked for better service. They arrived on time. They answered my many questions with patience and professionalism. Work was completed in a shorter amount of time than estimated, and the final bill met my expectations.

Response from Company:

Thank you for your business David. We always try to exceed people's expectations and are thrilled whenever we do.

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