A&T Services

I was looking for a company to install drainage in my backyard. HomeAdvisor recommended A and T services and Mr. James Ray, the owner, contacted me. On Tuesday, Mr. Ray came out to my home, measured the area, and gave me the cost estimate of the project. Once we agreed on the project, Mr. Ray assured us that he would be there on Saturday and would finish up on Sunday. First problem: Mr. Ray did not show up on Saturday. Apparently, he was working a previous job that took longer. We cut him some slack on this mishap. On Sunday, after 3 hours of work WITH an additional employee present, only the route for the drainage was the dugout. I spoke with him again as the project was to be completed by Sunday evening. I was reassured that the drain would be completed by Monday. However, when Monday arrived, the worker came for about an hour and left. Never did any work or touched the drainage all day. I paid 30% upfront to Mr. James Ray, I spoke with Mr. Ray later that afternoon and asked what was going on with the drainage and why it was not completed. He responded saying his subcontractor told him the job was done. It CLEARLY was not. The pipe was not in the ground, the bag of rocks was sitting on my front lawn, and there was still water and piles of dirt all over my backyard from their digging. Mr. Ray said he called the subcontractor and again they said the job was done and he had paid them in full. After realizing we were serious, Mr. Ray assured us he would be in the very next day to finish the job himself. He came by, saw the unfinished work, and apologized profusely. He even compensated me for the inconvenience. Overall, I was not satisfied with the job at all. I can attest that Mr. Ray was polite, respectful, and adept at his job, even when the subcontractors did not finish the job. However, overall, I am not satisfied.

Mr. Ray and his crew were extremely polite and professional. As they worked, they developed efficient ideas unique to my terrain and drainage needs that ultimately saved me money. Quality work by a small company that genuinely cares about the customers long term satisfaction.

Easy to work with, they had a guy out immediately, did the job quickly and thoroughly.

Great work does what he said he would do.

Very efficient, on time and rate reasonable

Great customer service, did a good job would hire again.

They were very respectful and do good work!

He is a good guy!