AStar Heat & Air, Inc.

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28 Years In Business

Company Details

Verified Licenses
Bilingual

Contact

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10865 Sanden Dr
Dallas, TX 75238

http://www.astardfw.com

Hours

Mon: 8:00 AM - 6:00 PM
Tue: 8:00 AM - 6:00 PM
Wed: 8:00 AM - 6:00 PM
Thu: 8:00 AM - 6:00 PM
Fri: 8:00 AM - 6:00 PM

Sat: Closed
Sun: Closed

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Achievements

Service Details

Residential Work
Commercial Work

Areas of Expertise

Plumbing
Heating
A/C
Electric

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Deals

Cost Information

Free Estimates
Credit Cards Accepted

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Ratings

3.8

16 Verified Reviews

5

7
4

4
3

3
2

1
1

1

Reviews

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Showing 1-10 of 16 results

0.50 Doyle O. Mesquite, TX

10/11/2023

Repair or Install Gas Piping

It took over a week to do a two day job then they did not put a gasket on the line that hooks to the gas meter and left it loose so gas was leaking and ran my bill up now no one will return my calls they just keep lying to me there not even trying to make it right I will never use this company again very poor service

Response from Company:

We are very sorry to read this, Doyle. This is not the kind of service we're committed to, and our General Manager has taken your case directly to make it right for you. We will remain in touch with you for follow-up

5.0 Yemi O. Plano, TX

5/22/2023

Camera Locate Breakage for a Plumbing System

They we're definitely great. would recoomend them to my friends and colleague

Response from Company:

Thank you so much for your review, Yemi O! We are very happy we were able to help with your camera inspection, we are always here for you.

3.5 David G. Mesquite, TX

5/2/2023

Install, Repair or Replace Plumbing or Fixtures

Response from Company:

Thank you for your review, David. We'd love to learn more about how we can improve our service for you.

4.0 Rebecca D. Plano, TX

3/12/2023

Install, Repair or Replace Plumbing or Fixtures

Good work. Referred me to Zeus Restoration for the water damage.

Response from Company:

Thank you for your review, Rebecca. We are happy we could help you with your water issues. and we'd love to learn more about how we can improve our service to make it 5-stars for you.

4.5 Lois B. Plano, TX

2/26/2023

Repair or Install Gas Piping

The service was prompt. Our service person was friendly, and we were very pleased with him. They stood by their service when we needed them to come relight the water heater after hours on Tuesday when the job was completed.

Response from Company:

Thank you for your review, Lois!

3.0 Erin Y. Dallas, TX

1/25/2023

Install, Repair or Replace Plumbing or Fixtures - For Business

A plumber came to look at a leak in our steam shower. He said it needed a part and would call the next day after he found the part. We never heard from the plumber to A Star Plumbing again. I called and left messages but no one ever called back. I am back to trying to find another plumber to repair it.

Response from Company:

Dear Erin, We are very sorry for your bad experience and the lack of follow-up from our team. Our Manager will reach out to you. A-Star Air Conditioning & Plumbing.

4.0 Bailey A. Plano, TX

1/2/2023

Install, Repair or Replace Plumbing or Fixtures

Good experience, left property a mess after so 4 stars.

5.0 Ghada A. Plano, TX

11/12/2022

Install, Repair or Replace Plumbing or Fixtures

David did the work. He was patient, friendly and professional. Thank you for the service. I am very happy with the service quality.

3.0 Celia H. Garland, TX

4/1/2022

Install, Repair or Replace Plumbing or Fixtures

they offer me a different price.

Response from Company:

Hi Celia, Thank you for letting us know about your experience. Please allow for our service manager to reach out as we would like to make sure we clear up any confusion.

5.0 Gloria M. Dallas, TX

3/25/2022

Repair or Service a Water Heater

They were very professional and courteous. They cleaned up after the job and left things as they were when they arrived.

Response from Company:

Thank you for allowing us the opportunity to take care of your homes plumbing needs. If you ever need assistance with that or HVAC feel free to give us a call back!.

Showing 1-10 of 16 results Showing 0 of 0 results

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