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Learn about our screening process

27 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • HVAC
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Credit Cards Accepted
  • Free Offer

    Free Offer! Get Spring AC Check free when schedule with our ...

    Claim This Deal

Ratings

4.1
8 Verified Reviews
  • 5
    5
  • 4
    1
  • 3
    1
  • 2
    1
  • 1
    0
Showing 1-8 of 8 results
5.0 Sam H. Dallas, TX
7/19/2023

Honest

5.0 Javier Z. Dallas, TX
5/7/2023

They were great. Did a thorough inspection of the HVAC, good pricing and great customer service. Would recommend to anyone in DFW area

2.5 Yohannes A. Richardson, TX
5/17/2021

Expensive

Response from Company:

Thank you.

3.5 Bill T. Garland, TX
5/10/2021

quality of parts installed not up to quality I expected !

Response from Company:

Thank you.

1.5 Karen K. Carrollton, TX
4/9/2021

I had a leak under my home. It took a while to get someone out to find it because of all the winter storm damage, so that was to be expected. The guys who came out found the leak, explained things well, were friendly and professional, so I went ahead and scheduled the recommended repair, scheduled to begin on a Monday. On Monday, the excavators did not show up, because Thomas, the person with who I scheduled the service, failed to schedule them. The plumber showed up, painted an X on the ground, and left. The excavators came on Tuesday and dug and left. No one updated me on anything, so I called mid-afternoon and was told they needed to schedule the plumbers to do the actual repair, and that my water would need to remain off until then. They got them scheduled for the next morning. AT NO POINT was I told this work might involve my water being turned off for over 24 hours. On Wednesday, after they finished the actual repair, I asked when the excavators would come out to backfill and was told probably the next day. Late in the day, I called the office again and was told they needed to schedule the City Inspector first ... which of course they had not done. They called back late Wednesday and said the inspector would be out sometime between 8:30 and 4:30 on Thursday. On Thursday morning, I was told the inspector just needed pictures of the work, so someone would be coming by to take pictures. When he came by, I expressed my disappointment in how long this process was taking and my frustration with the lack of communication. It is now Friday morning. I just called the office again, because no one has reached out to me. The backfill is scheduled for Monday morning. 1. The work should have started on Monday. 2. I should have been informed I might be without water for 24+ hours. 3. They should know what the process is in advance, and schedule the next steps WITHOUT ME HAVING TO CALL AND ASK each step of the way. 4. They should have spoken with the City Inspectors office in advance of the work, and taken the pictures the day of the repairs, so we could have been green lighted to schedule the backfill. 5. By the time I have called this many times and expressed my frustration with how this job is being handled, they should have expedited the backfill or at least called me to update, instead of me having to continue to call them. It is a real shame, because the plumbers themselves seem knowledgeable, friendly, and professional. But I will never use this company again. And, to add insult to injury, I received an invoice for the amount of the full quote (which was an estimate on the high end because they were not sure how far they would have to dig) ON THE DAY THEY DID NOT EVEN SHOW UP. They billed me for work they hadn't even started.

5.0 Jose V. Irving, TX
3/18/2021

The plumbers from A Star Heat and Air were great. On arrival they were courteous and professional. They ran into an unexpected task but they got the job done quickly and above what I expected. I will continue to use A Star for all my future plumbing needs.

5.0 Tracy O. Garland, TX
2/19/2021

AStar was professional, ahead of schedule and took care of our frozen pipes restoring water. They will be our go to plumber from now on.

Photos

AStar Heat & Air, Inc.
New 16 SEER High Efficien
New AC Install in Richard

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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