A Plus Shacklette, Inc.

Warren worked me in the same day to diagnose the problem with our laptop. he offered to diagnose the issue at no cost. Later that same day he sent a text letting me know that he had a portion of the computer back up and running. The next day he let me know that the computer was fully operational. Very fast service. The only negative is that he made the necessary repairs to get the laptop up and running without letting me know what the problem was and what it would cost. The repair cost wasn't excessive, but given the current price of laptops, you can easily spend more on repairs of an older laptop than the cost to purchase a new one. Another thing to be aware of is, without advising you Warren wants to install a remote access APP on your computer so he can diagnose issues remotely. In my case the computer would not allow him to install the software. I suggest you clarify this item before he does work on your computer. Other than these minor items, I would recommend Warren.

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They were very professional.

Warren was great! Went beyond the call of duty!

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We've been using Warren, Shacklette Computer Repair for 5-7 years and highly recommend them. They provide excellent & fast service. Always timely and very knowledgeable. Wouldn't call anyone else!

Warren was great. Very professional and very knowledgeable. I would definitely call him again. I love the fact that he comes and picks up and returns your computer. That s a Big plus.

Quick service, good communicator, knowledgeable IT professional

Excellent!!! Service was prompt, well done and reasonable. Highly recommend.