A Plus Pool Cleaning

I ended up hiring this company, and recently uncovered and looked at my above ground Jacuzzi; which was SUPPOSED TO BE part of their service. BLECH! It wasn't taken care of, wasn't clean, and wasn't even FULL! I intend on asking Richard what happened, or why it's being over-looked, but I haven't seen Richard himself servicing my pool for quite some time. He and his associate were explained that the reason we were initially looking for a NEW pool service was b/c the PRIOR guy would bill us for things that were NOT authorized FIRST; explaining how if HE were to do this, there would be a problem. To which he replied something to the effect of "oh no, we'd never"... Despite the fact that he DOES just that. Another issue I intend on bringing to his attention; AGAIN. Well Richard got bothered by my last review, and decided to call and voice such; saying how it's MY responsibility to keep the spa FULL of water, NOT him. When asked about the water that WAS in the spa being clean, he said "well if it's not full, I can't maintain it b/c it'll wreck it".. (EXCUSE).. He said if I wasn't happy with the service, I could find someone else. I asked him to clarify "Are you saying you're quitting?" to which he confirmed; leaving me with no service. He'd get 0 stars but .5 is the lowest the site allows. Had their services for pool and spa cleaning, but spa was 1/2 full and gross. When I reflected this in my review on here, he called up and gave excuse after excuse as to why he hadn't maintained the spa. He then proceeded to quit on me, leaving me to have to find another service, which I DID and for LESS! (YES, on here, HomeAdvisor).

Just recently hired Richard and his pool service. During our initial meeting, he took the time to thoroughly explain the service offered and answer any questions I had. He made some recommendations for down the road but no hard sales pitch to get things done now! He is very personable and seems to know his stuff. So far so good!!

My wife and I purchased a new home in the Santa Clarita Valley and pondered the company to go with but Richard with A+ Pools made it a simple choice! The care and professionalism means that your pool is in good hands because we know ours is! My Man! JA

Richard has been servicing our pool for several years, and recently we needed an over haul on our 1978 pool. Richard helped us from start to finish. We are very happy with our new pool equipment, plaster, and tile. Highly recommend A Plus Pool Cleaning ~ Thurber Family

He is really great. Reliable, great communicator, follows up and cares a lot about his projects. We will use and refer.

We were very pleased with Richards work! He was on time and very knowledgeable on all things pool and spa associated (It's always good to have someone who actually knows what they're talking about!). He's a local community family guy with great prices and fast service who actually really takes pride at what he does. We have already referred him and will continue to use his service. Dennis Family