Flooring & Carpet Contractors in Woodstock, IL

"I own a multiunit building and in the last year I cannot tell you how many times I’ve had contractors not show up, give a quote and not return, overcharge, not complete the work, complete the work poorly, make excuses, waste time, or refuse to do business on the south side.....it’s been very stressful. So much so that I considered selling the property because it was so difficult to get the help I needed. I decided to keep trying and found HomeAdvisor. They recommended Aco/Daniel. We talked on Thursday evening and he said he could probably do Tuesday. I wanted to cry because I had just hired someone who didn’t complete the work but told my tenants he’d be back Saturday and his was like the 4th guy. So I really wanted someone to show up and get it done. Daniel said he could do Sunday if I really needed. I did. We agreed on a price and he said to let him know. I decided to go with him and we confirmed via text. I kind of expected him not to show based on the number of bad experiences I’d had. That’s how done I was. Sunday morning, he texted to let me know he was on the way. I arrived at the building and walked through unit by unit with him and Peter. They understood what I wanted and kept asking what else to be sure nothing was missed. They left to get materials. I left to get doorbells. When I came back they were almost done with a door on one floor. Then they moved to the next floor. It was then that I realized I had been holding my breath. This was working out! The work looked good. They were going the extra mile. They were professional. They were working hard and focused. They asked if I was happy with each item they completed before moving on. Even my picky tenant was happy with the work. I can’t tell you how pleased I am with these guys and their performance. This is the first time I’ve felt like I could rest because my tenant’s checklists were completed. Some have been waiting since August. The work is great. Their attitudes are great. I told Daniel that I’ve never been so happy to pay for something. I cannot wait to recommend them and they will be the first people I call in the future. Thank you guys so much."

"Terrific team that swooped in and completed our entire upstairs in record time. My son was visiting and he happens to be in the business of home restoration and was really impressed with their work."

About us: "We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business."

"They respond very promptly. Evenly priced. Very personable and easy to talk to."

"From the start meeting with the owner(Walter) for measurements of our two bedroom condo to remove all the carpeting and replace with laminate wood flooring; it was a pleasure to work with.. We were impressed the way the installers handled all the movement of furnitures in and out of each area of work to be done. Great job guys! Also having scheduling conversations with Jenny in the office was a pleasure - thanks! Definitely would recommend Horowitz Flooring for those flooring projects. They strive to to take your worries away."

About us: "We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job."

"I have not had the floors installed as of yet but the salesman, Mr. Neumann was the most wonderful salesman I have ever encounter. This was after I had a much different encounter previously. I called reflow because of their highly rated reviews and the BBB rating. However, my experience with the first salesman was not a good one. Iâ  m not sure if it was him or my lack of understanding the process After he left I was told I had 2 days to make a decision. When I did call the salesman, he informed me that he was on vacation and that I should call the office because they had all of the statistics. When I did call the office, they had absolutely no information whatsoever. I was confused and therefore wrote a very scathing review. I then begin to pursue another company. I even set up another date with the other company. After several phone calls from Refloor, I finally answered and agreed to have another salesman. Enter Mr. Neumann. He was professional, calm, respectful, and trustworthy. I hired him on the spot and my neighbor asked him to stop by her house when done with me. She hired him also. Mr. Neumann is the type of salesman that Refloor should use to train the other salesmen. He is great. I now will give Refloor a higher rating and looking forward to my floors being installed. I"

About us: "We are a premier carpet and flooring store in the Edgewater neighborhood of Chicago. We offer a large range of goods including carpeting, area rugs, hardwood flooring, laminate, stone, carpet tile and more. We carry both residential and commercial goods. We can provide, fabricate, and install all your flooring needs, whether it be a small area rug, an entire house, a film set, apartment stairs or hallways, or even an entire theatre! Take a look at our our gallery and our Instagram for pictures of jobs we've done and some area rugs we carry. Stock changes constantly, so come by today to see what we have. You can get information about style and color or browse through room scenes to get an idea of which products you would like to use in our gallery. If you don't see what you want, chances are we can find it. Give us a call or send an email to give us more information."