Flooring & Carpet Contractors in Caledonia, IL

"I own a multiunit building and in the last year I cannot tell you how many times I’ve had contractors not show up, give a quote and not return, overcharge, not complete the work, complete the work poorly, make excuses, waste time, or refuse to do business on the south side.....it’s been very stressful. So much so that I considered selling the property because it was so difficult to get the help I needed. I decided to keep trying and found HomeAdvisor. They recommended Aco/Daniel. We talked on Thursday evening and he said he could probably do Tuesday. I wanted to cry because I had just hired someone who didn’t complete the work but told my tenants he’d be back Saturday and his was like the 4th guy. So I really wanted someone to show up and get it done. Daniel said he could do Sunday if I really needed. I did. We agreed on a price and he said to let him know. I decided to go with him and we confirmed via text. I kind of expected him not to show based on the number of bad experiences I’d had. That’s how done I was. Sunday morning, he texted to let me know he was on the way. I arrived at the building and walked through unit by unit with him and Peter. They understood what I wanted and kept asking what else to be sure nothing was missed. They left to get materials. I left to get doorbells. When I came back they were almost done with a door on one floor. Then they moved to the next floor. It was then that I realized I had been holding my breath. This was working out! The work looked good. They were going the extra mile. They were professional. They were working hard and focused. They asked if I was happy with each item they completed before moving on. Even my picky tenant was happy with the work. I can’t tell you how pleased I am with these guys and their performance. This is the first time I’ve felt like I could rest because my tenant’s checklists were completed. Some have been waiting since August. The work is great. Their attitudes are great. I told Daniel that I’ve never been so happy to pay for something. I cannot wait to recommend them and they will be the first people I call in the future. Thank you guys so much."

"Workmanship is excellent, attention to detail outstanding. His price was more than fair. If you're looking for someone who does it all for a reasonable price call him, you won't be disappointed, I sure wasn't. Highly recommend!"

"The technician arrived on time, was courteous and prepared. He cleaned up afterwards. I was totally satisfied. Would definitely hire him again, and will recommend him. He installed my storm door, and replaced the siding damaged by chipmunks."

"The final cost was fair and reasonable, and the project (kitchen subfloor and sheet vinyl flooring and baseboards) was handled expeditiously in a friendly, most professional manner. We couldn't be more pleased with the most excellent results."

"I have not had the floors installed as of yet but the salesman, Mr. Neumann was the most wonderful salesman I have ever encounter. This was after I had a much different encounter previously. I called reflow because of their highly rated reviews and the BBB rating. However, my experience with the first salesman was not a good one. Iâ  m not sure if it was him or my lack of understanding the process After he left I was told I had 2 days to make a decision. When I did call the salesman, he informed me that he was on vacation and that I should call the office because they had all of the statistics. When I did call the office, they had absolutely no information whatsoever. I was confused and therefore wrote a very scathing review. I then begin to pursue another company. I even set up another date with the other company. After several phone calls from Refloor, I finally answered and agreed to have another salesman. Enter Mr. Neumann. He was professional, calm, respectful, and trustworthy. I hired him on the spot and my neighbor asked him to stop by her house when done with me. She hired him also. Mr. Neumann is the type of salesman that Refloor should use to train the other salesmen. He is great. I now will give Refloor a higher rating and looking forward to my floors being installed. I"