Air Conditioning Repair Services in Tacoma, WA

About us: "We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business."

"I am a cynic, and Aleksey blew me away. Have you heard of **tool discipline**? This is having a tool bag, every tool has its place, where it can be instantly located, and returned to its spot. Putting the tool back after every use takes seconds, which is why most people do not do it. But, doing it shows discipline and attention to detail. No time or energy is ever wasted scrounging for a missing tool. Carpenters, furnace repair, computer people, anyone. Aleksey could teach a master class on tool discipline. I tell that because it says a lot about my positive experience. He showed up on time for both appointments, quickly and efficiently accessed everything, pausing only when he needed to explain something, either because I asked, or because it was important that I know. I can be a pain pressing with questions (because I want to spend my money and time efficiently) and Aleksey was patient and thorough. The only time he moved fast was with the machine, and there was never hesitation - he is clearly highly trained and experienced and has mastered the machines and how to fix them. We needed parts, and there were delays receiving them. Aleksey called me weekly with a status update (not just text or email, but an actual phone call). The part replacement was equally fast and efficient. Aleksey even took a few extra minutes to discuss with me some loose insulation pads, and what might be done. Then he just said, **Hang on, let me check my truck**. A couple washers and screws and the insulation pads were secure again. Beat the heck out of having to pull out the main blower and glue new pads on. I would hire Aleksey again in a heartbeat."

About us: "We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!"

"We had no heat in 20* weather! They heard my concern and urgency and sent an excellent repair man within an hour. After diagnosing the problem he fixed it! He taught me so much how to care for our heater. We will always call Black Hills Inc. for any future problems!"

"They came to my house on the day I called them after my AC being out for over 2 days. They were the only company that didn`t make me wait for almost a month to get the repairs done. It was very hot outside but they got the work quickly . Will definately call them again if needed."

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