Water Damage Restoration Services in Elgin, IL

"Excellent service! Arrived on time, only 2 people but hard workers and very considerate to our special needs. Cleaned everything very good and in a timely manner. We are already thinking to ask them to clean the rooms in another place."

"These are the ultimate pros! After having a sump pump in stalled in my over 100 year old home I needed the basement rehabbed from years of neglect—particularly mold under knotty pine paneling and a drop ceiling that was no longer intact. Over 3 days all the paneling and failing drop ceiling were removed, the walls were treated to remove the mold and painted. Now my basement looks great, smells fresh and I couldn’t be happier. The price was completely fair, the work was started and completed as promised—great experience with a great result"

"Absolutely the best service ever! Very Professional, neat and organized. Highly recommended"

"After I had a fire at my house, On-Call Restoration provided invaluable assistance with my insurance claim, guiding me through the entire process. They took care of all the cleanup, removing debris and addressing the damage left behind by the fire. Using professional drying equipment, they worked quick & efficiently to ensure that everything, from the structure to my personal belongings, was thoroughly dried, cleaned and restored. They also removed all traces of smoke, and rant tests in my home to make sure this wouldnâ t be a problem down the line, which was a huge relief. The team went above and beyond by repainting my walls and replacing the flooring, making the house look as good as it was before all of this happened. Their attention to detail and dedication was truly impressive, and I couldn't have asked for a better team to handle such a difficult situation. Finally, the best part of working with them was their communication with us- there was never a moment through the process where I wasnâ t sure what was going on and what to expect. Couldnâ t recommend this team enough."

"Simply put, you will NOT find a better, more honest, more helpful, more easy-to-work-with, reasonably priced contractor than John Lee and his crew at J & K Home Improvement & Restoration! We had a "complicated" set of circumstances when our home was damaged by a storm, last winter. The insurance company sent out an estimator to assess the damage and, after the company recommended J & K Home Improvement & Restoration, I was introduced to John Lee. I eventually learned that John also does estimates for a variety of insurance companies (because his company is so well regarded), and he patiently listened as I described the nuances associated with our house. During our initial consultation, he was able to clearly describe all of the steps that would be necessary and answer all of our questions. Long story short, not only was John able to address EVERY single concern and request that we had regarding the eventual repairs to the house (including roof, siding, and a window upgrade that would have cost much more if we had done it at a later time), but he spent plenty of extra time making sure that everything we had talked about was addressed to our 100% satisfaction! He was also able to persuade the insurance company to cover more complete repairs than was originally specified by the first adjuster! In addition, when we had an electrical "hiccup" associated with all the pounding on the walls, John quickly sent an expert electrician to locate and correct the problem. He absolutely could have passed those charges on to us because the failure wasn't due to any mistake on the part of his crew but, instead, he picked up the unanticipated expense himself. It was truly a pleasure to work with John! He made a difficult situation as easy to manage as possible, and we would strongly recommend J & K Home Improvement & Restoration to anyone who wants to hire a quality contractor that stands behind their work and well-earned reputation!"

"Best rug cleaning i ever had, i am very picky and they really impressed me."

"They are prompt in response time and did know very well what they were going to do. I paid what i was initially quoted."

"The job was done in a timely manner and to my satfacation"

"Great fellows who came to help us move some heavy furniture around our house. They were polite, friendly and professional."