- Residential Work
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Learn about our screening process87% Recommended
25 Years In Business
Company Details
- Bilingual
Hours
- Mon: 8:00 AM - 6:00 PM
- Tue: 8:00 AM - 6:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 6:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: 9:00 AM - 4:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Bathroom Remodeling
- Shower Replacement
- Bathtub Replacement
- Tub to Shower Conversion
View All Offerings and Cities Served
Deals
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
- Claim This Deal
Save $750
Save $750 on a Bathtub or Shower replacement
Reviews
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Showing 1-10 of 64 results
1.0
Brandon N.
Savannah, MO
11/2/2025
Predatory Sales Practices: During the sales process, my credit was run three separate times. Each time, the proposed financing terms became progressively worse, which I believe was an intentional tactic to pressure me into accepting unfavorable payment terms. Faulty Installation: The installed walk-in shower does not meet the proper specifications for the required seat size. Because of this, water leaks from the shower onto the floor, creating a serious safety hazard for my elderly mother. Unresolved Dispute and Lack of Accountability: I raised this issue with both Zintec and the credit company. However, my dispute was declined because I could not obtain contractor estimates to fix the faulty work within a one-week deadline?despite the fact that I have been waiting on Zintec for a resolution since the beginning of this year. Zintec?s only response has been to offer a $250 gift card, which does not come close to addressing the cost of repairs or the financial and emotional distress t
Response from Company:
Brandon, We have been in active communication with the customer since they first contacted us earlier this year. Our production team has made multiple site visits and assessments to address the concerns raised about the shower installation. During our recent conversations, the customer's son indicated he does not want a shower door installed and requested that we remove the current installation and replace it with a larger shower base. Our team carefully evaluated this request and identified significant concerns: 1. Safety and Accessibility: Installing a larger base in the existing bathroom layout would encroach on the toilet area, leaving insufficient space for safe toilet use. Specifically, there would be no area for the customer's mother to safely place her feet when getting off the toilet, as she would be standing directly on the shower base. 2. Building Code Compliance: This modification could potentially violate local building codes regarding required clearances around fixtures, which exist specifically to ensure safety and accessibility?particularly important given the customer's mother's age and mobility needs. 3. Liability Concerns: Given these safety considerations, proceeding with the requested modification could create a greater fall risk and safety hazard than the current installation. We offered a goodwill gesture while working to identify a solution that addresses the water concerns while maintaining proper safety standards and code compliance. Our goal is to find a resolution that truly serves the safety and accessibility needs of the customer's elderly mother. We remain committed to working with the customer to reach a resolution that prioritizes safety, functionality, and code compliance. We encourage continued dialogue with our customer service team so we can explore alternative solutions that address the water issue while maintaining the safe use of all bathroom fixtures. Customer safety is our highest priority, and we stand ready to work collaboratively toward a solution that meets both the customer's needs and proper safety standards. Sincerely, Zintex Remodeling Group Customer Relations Team
3.0
Tom C.
Odessa, TX
5/10/2023
Hard sell up front. Bait and switch actual material. I had a sloppy installation. All the support persons were good with my several complaints and call backs. Not a positive experience for me
5.0
Google Review
2/15/2023
Matt was exceptional.
2.0
Carlos R.
Keller, TX
7/13/2022
Quality was poor and they damaged my towel bar and scratched my toilet seat. Water was leaking thru the bottom and I ended up fixing it up myself.
5.0
Karlie H.
Saint Charles, MO
7/9/2022
Quick, on time and great craftsmanship! Absolutely love our new bathrooms!
5.0
Cathy C.
Jones, OK
5/22/2022
Great customer service and prices
4.5
Carol C.
Big Spring, TX
3/13/2022
iendly!User frein
5.0
Robert J.
Elgin, OK
9/15/2021
They did a really great job!!
3.5
Deren E.
Carrollton, TX
8/25/2021
This is my second update of my review. They remodeled two of our bathrooms (complete remodel). The final result is nice, but the path getting there was not smooth, with some rework. If I were going to do it all over, I might have picked them to do the shower and tub/shower and another contractor for the rest of the work. If you do have them do a full remodel, pay attention to details and stand firm, they will eventually make it right.
4.0
Cathy N.
Irving, TX
8/21/2021
They were quick and professional
Response from Company:
Hi Cathy, Thank you for taking the time to give us a review. We appreciate your business and are glad to hear you are happy with your new bathroom. Bath Planet of DFW
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