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Learn about our screening process94% Recommended
15 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 8:00 AM - 4:00 PM
- Tue: 8:00 AM - 4:00 PM
- Wed: 8:00 AM - 4:00 PM
- Thu: 8:00 AM - 4:00 PM
- Fri: 8:00 AM - 4:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Plumbing repair
- Well Pumps
- Water Filtration systems
- Sewer repair
- Drain Cleaning
View All Offerings and Cities Served
Reviews
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Showing 1-10 of 50 results
1.0
Chris C.
Olympia, WA
2/27/2026
I had the company out twice to try to diagnose and fix my water system. They could not properly diagnose the problem and failed to fix the issue to the tune of $3400. I called the owner whom did not want to take any responsibility or accountability and so had to hire another company to come fix the problem. Beware of this business as they are crooks!!!! They just started replacing parts and never truly figured out the issue.
Response from Company:
HI Christine, We understand your frustration in regard to having no water when you first initially called, and we came out to take a look. On the first visit, we determined you needed a new pressure tank and other electrical components to get your pump up and running, and we got you back to having water again. We then were able to determine that your pump is at the end of its lifespan, and we recommended replacing your well pump. When we left for the first time, you still had water. A few days later, your water went back out again. We replaced another component with no labor change and got you back into water again. At which time a different technician recommended that your well pump is at the end of its lifespan and needs to be replaced. Again, a couple days later, you had no water. Within the process of understanding the financial hardship we did offer a discount due to the fact that we did just do a job for you in regard to your system and the nature of how expensive well pumps can be. Unfortunately, we were not able to come to an agreement with the discount we offered due to the fact that you wanted a full refund on a job that you had to do regardless. In the process, we've communicated on numerous occasions trying to make an agreement that didn't work out. During this process, trying to keep you in water as long as possible due to the financial expenses of well pumps, we were unable to do that. Based upon the email correspondence before the last communication we had - we cannot come to an agreement. Now you're asking for a full refund. Again, on product you had to have replaced.
5.0
Sheila K.
Olympia, WA
5/5/2025
We had Alex come look at our old system and was extremely helpful with installing a new system! Very communicative, very helpful, we are really happy with the entire process and our new water treatment system!
4.5
Paul L.
Aberdeen, WA
9/8/2024
Freindly knew price up front did a good job
5.0
Katie G.
Elma, WA
5/15/2024
I had a water leak underneath my house. I was desperately needed someone to fix it. Every plumber I called were not available. I keep searching for someone. I called West Coast plumbing and the lady who answered the phone helped me. I got help right way. The gentleman who came to fix my broken water pipe was kind and very helpful and professional. Thank you Levi, you save my day. You are Awesome.
N/A
Lowell M.
Yelm, WA
11/2/2023
Project is still ongoing
5.0
Brandi U.
Olympia, WA
9/19/2023
Bill was awesome and already familiar with the property when he got there. He was a total professional.
5.0
Lewis Z.
Rochester, WA
3/11/2023
Thanks for the quick response
4.5
Sean A.
Lakebay, WA
9/8/2022
Good
3.5
Dejah B.
Bonney Lake, WA
8/14/2022
Expensive but professional
5.0
Cynthia M.
Orting, WA
1/15/2021
I had called out 4 different companies to come and give us an estimate. West Coast Plumbing was the 4th and final one to come out. I had kinda resigned to the fact that we were just going to some how borrow the money to get the water main fixed. The City of course says it needs to be done within 30 days of some kind of leak being noticed by us the homeowner. Our water bill jumped up by $600.00 Long story short, John from West Coast Plumbing came out to take a look. John not only thoroughly took a look at what we already dug out , but told us he can't say for sure until he can get a better look. John said the first thing that needed to be done was have 811 out and to mark all the lines so nothing gets accidentally hit while the digging is going on. He said he would proceed to write me up a estimate that covered the minimal to the worse case scenario. It was very detailed and answered all of my questions. I decided to go with West Coast Plumbing. Not only was John very knowledgeable, but professional and friendly. He was also the only one that said 811 needed to be out before anything could be done. It was better to be safe than sorry. John called 811 and they were all here and done the same day. I was not charged for the trip out by John, it was a free estimate. I was told by another company it was a free estimate and then charged $150.00. I just can't say enough about John and West Coast Plumbing. Michelle who initially set the appointment up was also very helpful and very nice. We also got a Military discount. Thank you for making this experience less stressful. Cynthia M Orting, Washington
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