Victors Home Solutions - Grand Rapids

Allen from Victors home solutions came out to pick up any nails or debris that was left when my roof was done this winter when the ground was snow covered! He did a great job! Thank you Victors!

Alan came out after the roof was done. He inspected the work and made the necessary repairs. He went above our expectations.

Victors team is AMAZING!! We were incredibly pleased and impressed! Matthew and Jackson were prompt, friendly, professional, knowledgeable and very thorough. We were afraid we needed more insulation but they inspected us completely and found that our insulation was in great shape. They didn't try to sell us a thing! Imagine that! We loved them and would recommend them very highly to anyone who needs their service.

Jakson and Caleb were great. They mentioned everything that I needed to know about my current issues and mentioned things nobody else told me. They were super thurough about the venting of my roof, what type of undeayment that is needed, and were super kind. They showed me where my shingles were put on wrong, and made it super affordable. I recommend them for any roofing project. Victor's will put on a roof that lasts.

Immediate response with an expert evaluating my roof situation the very same day.

Excellent customer service, generous with their time to inspect my roof, explain what I needed done and inspect the job when finished. Friendly, polite and professional. All crew involved addressed my concerns in a timely manner. I would not hesitate to recommend Victor’s Home Services.

We got a free estimate on Monday from Joseph and Hayden (Roofing Inspector and Sales Reps) and our roof was replaced that same Friday—can’t ask for better service! They explained the roof’s condition, how Victors stands out (materials and attic ventilation), and that they offer a free annual assessment after completion. Supplies and a dumpster arrived Thursday. On install day, they protected our property. Darryl, our project manager, kept us informed throughout. Sergio and his crew started around 6 am and finished before 6 pm, replacing all shingles and redecking about half of our 1409+ sq ft roof in one day. Afterward, Shelbi (production admin) quickly responded to our request for more photos. We’re so thankful for our new roof with a 25-year leak-free guarantee!

I am happy to share my incredibly positive experience with the Grand Rapids team of Victors Home Solutions. From the initial visits by Zach and Kyle (Roofing Inspector and Sales Rep) which educated me and enabled me to make an informed decision and addressed my needs, to the interactions with Shelbi and Tracy (Production Administrators) who were so accommodating with the scheduling complexities and materials selection and ordering, to Darryl (Project Manager) and Victor and his crew of excellent roofers who were friendly, professional, clean and fast(!), every single representative of the company conducted themselves in a way that would make the company owner proud, and the customer extremely confident and more than satisfied. It was a fantastic experience to engage with such a consistently great group of people on a project that was so important to the soundness of my home and was such a significant investment. I would highly, highly recommend Victors Home Solutions to anyone!

Shout out to Hayden and Nate for coming out the day I called and staying extra late to answer all my questions and walk through ideas for my roofing project!! Two days later, my new roof is installed, my attic is now well-ventilated, my rafters repaired! Cleanup was immaculate! Thanks to site manager Mason for walking me through every detail and keeping me posted with notes and pictures!

Just replaced a 30-year-old roof and chose Victor's over other companies we received quotes from. We are very happy with the quality of the roof, including the materials and procedures. The process was well-coordinated, professional, and communication during all parts of the process was just right. Sending a shout out to our crew leader and foreman, Miles and Sergio, as well as the entire roofing crew. They were all helpful, responsive, and polite, and took care to protect property and landscaping around the house. We would work with Victor's again.