True Resolve

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

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100% Recommended

6 Years In Business

Company Details

Contact

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1262 Concord Road Southeast Suite 102
Smyrna, GA 30080

http://trueresolverestoration.com

Hours

Mon: Open 24 Hours
Tue: Open 24 Hours
Wed: Open 24 Hours
Thu: Open 24 Hours
Fri: Open 24 Hours

Sat: Open 24 Hours
Sun: Open 24 Hours

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Achievements

Service Details

Residential Work
Commercial Work

Areas of Expertise

Restoration Services
Mold Removal
Water Removal
Reconstruction
Insurance Claims Experts

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Cost Information

Free Estimates
Credit Cards Accepted

Ratings

5.0

5 Verified Reviews*

5

5
4

0
3

0
2

0
1

0

Highly rated for

Overall Rating
Value
Customer Service
Quality

*Reviews imported from Google have not been individually verified by HomeAdvisor.

Reviews

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Showing 1-5 of 5 results

5.0 Jeff H. Smyrna, GA

11/5/2024

Eliminate Toxic Materials or Mold

5.0 Google Review

8/14/2024

Adam is a true professional. He runs an honest and reliable business. Would definitely recommend him for all of your mold removal and water damage restoration needs.

Response from Company:

Thanks for the review, Matt!

5.0 Alfred A. Atlanta, GA

7/27/2022

Eliminate Toxic Materials or Mold

They were very knowledgeable and professional. I spoke to several other companies, but they all seemed to be taking advantage of the situation. They were able to diagnose the problem and treat the issue. Some of the solutions presented by other companies was not to my satisfaction. The mold smell is gone and my office is good as new.

5.0 Leslie W. Atlanta, GA

7/27/2022

Eliminate Toxic Materials or Mold

Everything about this company is great! Honest, knowledgeable, helpful! I hired another mold remediation company to begin with, and they were completely taking advantage of me! Adam Higginbotham stepped in from Charter and tried every way he could to figure out where moisture was coming from! He came in cleaned up mold and disinfected and was out in 2 days! Do not let the big name Water Damage Companies make you over pay for hyped up charges! Try Charter, they are excellent! I would recommend them 100 percent!

5.0 Deborah J. Snellville, GA

6/25/2022

Find a Storm or Wind Recovery Service

Very satisfied with work and very professional

Showing 1-5 of 5 results Showing 0 of 0 results

Page 1 of 1

Photos

True Resolve

Dunwoody home flood

Mold Removal and Remodel

Bathroom water damage

Basement flood

Water damaged living room

Business flood & mold

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HomeAdvisor's Screening Process

HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. We perform this screening when a business applies to join our network and, if the business is accepted, whenever concerns are brought to our attention. If you have concerns that a pro in our network doesn't meet these standards, please contact us to investigate. We're committed to maintaining a network of trusted home service businesses, and those who don't meet our criteria will be rejected or promptly removed from our network.

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Who does HomeAdvisor background check?

The owner or principal of each business in HomeAdvisor's network (with the exception of Corporate Accounts) must pass a background check. Unfortunately, we cannot perform a background check on every employee of a business—the background checks are performed only on the owner or principal. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies.

What does the background check cover?

We use a third-party vendor to conduct a criminal records search in the county in which the business owner or principal works. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. Business owners or principals with felony arrests that carry a pending decision or who are convicted of felonies in the past 7 years ago will not be admitted to the network. Businesses or owners convicted misdemeanors or felonies, or who have dismissed charges or arrests on their records involving rape/incest, sex offenses, or lewd and lascivious behavior at any point in time will not be admitted to our network.

Our background check does not exclude service professionals unless the crime at issue is a felony.

*The comprehensiveness of the NCD varies by state. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. After initial admission to the HomeAdvisor network, businesses are re-screened if a concern is reported to HomeAdvisor.

Corporate Accounts

Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. The above screening process does not apply to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate businesses.

Verify Trade License HomeAdvisor checks to see if the business carries the appropriate state-level license. Verify Insurance As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services. Verification of State Business Filings For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located. Criminal Records Search HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business. Sex Offender Search We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located. Bankruptcy Search We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them. Legal Search for Civil Judgments We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them. Liens Search We use 3rd party data sources to check the principal/owner of the business for liens placed against them. Identity Verification (SSN) HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities. Identity Verification (Reverse Phone Lookup) We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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HomeAdvisor's Screening Process

Criminal Background Check

Who does HomeAdvisor background check?

What does the background check cover?

Licensing

State Business Filings

Ratings

Corporate Accounts

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