TruGuard

HomeAdvisor Screened & Approved

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96% Recommended

18 Years In Business

Company Details

Contact

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131 Matthews Station St #2A
Matthews, NC 28104

http://www.truguardconstruction.com/

Hours

Mon: 9:00 AM - 5:00 PM
Tue: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thu: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 5:00 PM

Sat: 9:00 AM - 5:00 PM
Sun: Closed

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Achievements

Service Details

Residential Work

Areas of Expertise

Roofing
Windows
Siding
Gutters
Exterior Doors

View All Offerings and Cities Served

Cost Information

Free Estimates
Warranty Offered
Credit Cards Accepted

Ratings

4.7

28 Verified Reviews

5

13
4

2
3

1
2

0
1

0

Highly rated for

Overall Rating
Value
Customer Service
Quality

Reviews

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Showing 1-10 of 28 results

5.0 Keith K. Charlotte, NC

11/9/2020

Install or Replace an Asphalt Shingle Roof

Very positive experience. They delivered everything promised in a timely manner. Glad I chose them!

5.0 Chris L. Charlotte, NC

7/24/2020

Install or Replace an Asphalt Shingle Roof

2.5 Kenneth N. Midland, NC

1/28/2020

Repair an Asphalt Shingle Roof

Was just VERY expensive to replace 2 shingles and they did not inspect the remainder of the roof as was described by salesman....

4.5 Chasity R. Charlotte, NC

12/29/2019

Install or Replace an Asphalt Shingle Roof

Buddhism in

5.0 Paula W. Charlotte, NC

7/12/2019

Install or Replace Wood or Fiber-Cement Siding

Once the weather allowed them to get started on my home, they were always on time and stayed with the project until it was finished. My home is now beautiful. The crew was professional, hard working, polite and courteous. I'm glad I chose them to perform this very important project on my home.

5.0 Roland D. Matthews, NC

6/25/2018

Install or Replace Wood or Fiber-Cement Siding

Great experience! Quality work. They pay attention to detail. Will hire again.

5.0 Alan M. Charlotte, NC

5/25/2018

Install or Replace Seamless Metal Gutters

They started on time, completed the work as they said they would. They took pictures and updated the job web site as they worked. Very good company!

Response from Company:

Hi Alan, Thank you so much for leaving us a review. We're pleased to hear you had a positive experience with us and we hope you'll share with your friends! Best, Jessica

5.0 Kevin P. Indian Trail, NC

12/15/2017

New Windows - 6 +

Terrific people all the way around.

5.0 Steve S. Poland, NY

10/28/2017

Install or Replace Gutter Covers and Accessories

Great communicator, quick response very satisfied

5.0 Christy R. Waxhaw, NC

7/7/2017

Install or Replace an Asphalt Shingle Roof

On time, good quality and everyone very easy to work with. Responsive to emails and texts.

Response from Company:

Thanks so much for the 5-Star review and positive feedback! We sincerely appreciate your business and hope that you'll keep us in mind for any future Home Improvement projects. Thanks again! Andy, TruGuard Customer Service Team [email protected]

Showing 1-10 of 28 results Showing 0 of 0 results

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What does the background check cover?

We use a third-party vendor to conduct a criminal records search in the county in which the business owner or principal works. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. Business owners or principals with felony arrests that carry a pending decision or who are convicted of felonies in the past 7 years ago will not be admitted to the network. Businesses or owners convicted misdemeanors or felonies, or who have dismissed charges or arrests on their records involving rape/incest, sex offenses, or lewd and lascivious behavior at any point in time will not be admitted to our network.

Our background check does not exclude service professionals unless the crime at issue is a felony.

*The comprehensiveness of the NCD varies by state. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY. After initial admission to the HomeAdvisor network, businesses are re-screened if a concern is reported to HomeAdvisor.

Corporate Accounts

Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. The above screening process does not apply to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate businesses.

Verify Trade License HomeAdvisor checks to see if the business carries the appropriate state-level license. Verify Insurance As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services. Verification of State Business Filings For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located. Criminal Records Search HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business. Sex Offender Search We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located. Bankruptcy Search We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them. Legal Search for Civil Judgments We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them. Liens Search We use 3rd party data sources to check the principal/owner of the business for liens placed against them. Identity Verification (SSN) HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities. Identity Verification (Reverse Phone Lookup) We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

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HomeAdvisor's Screening Process

Criminal Background Check

Who does HomeAdvisor background check?

What does the background check cover?

Licensing

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Ratings

Corporate Accounts

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