THE Water Heater Company

Mark W from the Camarillo location replaced 2 water heaters that was complicated. He did an amazing job with such thoroughness, diligence, and pride in his work. He is an utmost professional in his trade.

Jake Q. from The Water Heater Company recently helped us with a tankless water heater inspection and descale, as well as installing a pressure regulator, valve, and some copper pipework. He arrived within the window for our initial appointment on 3/7 and was very professional and thorough. The job ended up taking longer than originally estimated, but it was clear he was taking the time to do everything correctly. A pipework part needed to be ordered, so he had to come back to finish the work. The follow-up visit was moved from 3/11 to 3/12 due to a previous job running long, and he arrived slightly after the scheduled window, but once on site he completed the remaining work efficiently and with the same level of professionalism. Overall, I’m very happy with the quality of the work and Jake’s attention to detail. Despite the project taking a little longer than expected, I’d recommend The Water Heater Company and would gladly use them again.

I just bought a new house and have been swamped trying to find and hire contractors to fix a long list of things. Out of everyone I’ve dealt with so far, The Water Heater Company has been the best experience. When I called to schedule my appointment, the customer support rep I spoke with was incredibly knowledgeable and took the time to answer all of my questions before booking. I’ve had to make a lot of service calls lately, and this was by far the best customer support experience I’ve had. They sent Derrik K. out to inspect my old water heater, and he was fantastic. He walked me through everything, explained my options clearly, and didn’t mind that I tagged along during the inspection to understand what was going on. I really appreciated the transparency and patience. On top of that, their quote was very competitive compared to the two other companies I had come out. Highly recommend. And if you can, ask for Derrik K.

Mike was polite, found the problem quickly, made Helpful suggestions. Wore booties so no dirt got Into house..

After our Rheem water heater from Home Depot, only a few years old, failed for the second time during winter, we were left without hot water. I found The Water Heater Company on Yelp after feeling overwhelmed by options, and from the first call, Kariana was polite, professional, and quickly arranged same-day service within a few hours. Justin, the technician, was on time, extremely knowledgeable, and took the time to clearly explain what was going on, our options, and the pros and cons without pressure. He recommended a more reliable Bradford White system, had it available the same day, and restored our hot water within hours. His professionalism, care, and attention to detail — even offering to clean up afterward — truly stood out. To top it off, his supervisor later called to personally thank us for our military service. Outstanding service from start to finish.

We had our water heater replaced by The Water Heater Company and the service was excellent from start to finish. The technician, Mike P., was professional, on time, and extremely knowledgeable. He explained everything clearly, completed the installation efficiently, and made sure the area was clean before leaving. My new water heater is working great. We really appreciate the quality of work and the attention to detail. We highly recommend The Water Heater Company especially if you want a smooth, stress-free water heater replacement done right the first time.

We have lived in our house for 40 years. In that time, we have worked with a lot of different companies and many different individuals. I can honestly say that Shawn, with The Water Heater Company, is among the best. Shawn is knowledgeable and efficient with great communication skills. And, he was on time, which is huge. He professionally addressed the problem we were having with our tankless water heater, no fuss no muss. We would definitely use this company and Shawn again!

I vetted 3 other highly rated companies and they were not thorough in terms of checking the plumbing, water pressure, gas lines. Water Heater Company They sent Jim R. Very professional, very kind and polite, anticipated potential questions. answered my questions thoroughly, and double-checked the work, He made sure everything was clean during and throughout the process. Highly recommend!

I really liked the installer, Nate, who tackled a tough installation and handled it perfectly. After installing a complex new flue / exhaust duct -- he even fixed the wrong exhaust pipe, at no extra charge and no complaint, that roofers had put on last year when I had a new roof put on. Nate did great work, everything was tidy and professional. It was not cheap, but having a careful worker who cares like Nate makes it worthwhile.

Marc, the service technician from The Water Heater Co., was great. Explained everything very well, was professional, on time, cleaned up everything and accomplished all that was needed. Good experience from start to finish. Highly recommended.