- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process93% Recommended
10 Years In Business
Company Details
Hours
- Mon: 9:00 AM - 5:00 PM
- Tue: 9:00 AM - 5:00 PM
- Wed: 9:00 AM - 5:00 PM
- Thu: 9:00 AM - 5:00 PM
- Fri: 9:00 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Glass Shower Door/Enclosure
- Closets and Shelving
- Mirrors
- Bath Accessories
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 27 results
5.0
Paula H.
Middletown, NY
5/10/2021
Very pleased. Prompt friendly service and very happy with new shower door.
5.0
Edward C.
Highland Mills, NY
4/29/2021
Very responsive to any questions you may have and the installers were great as well.
5.0
Dennis Y.
New Windsor, NY
4/5/2021
The staff was very helpful and the door is beautiful! Highly recommended!
5.0
Lesley P.
New Windsor, NY
1/16/2021
Our shower door is gorgeous! Highly recommend Shelf. Immediate response, great communication, professional, exceptional product and installation.
5.0
Kenneth W.
Goshen, NY
2/4/2020
4.5
Levi C.
Poughkeepsie, NY
2/4/2020
Excellent friendly staff, high quality install.
5.0
Howard I.
Cohoes, NY
12/30/2019
We recently relocated to Highland, NY after downsizing from a larger home. We really needed help with our closets. We tried contacting several companies, but none of the companies even returned our call. We went on HomeAdvisor and within a short time Shelf called us back and set up an appointment to look at our closets. The price was fair, the installation was quick and the installation crew was terrific. Shelf was one of the best suppliers we ever used. They made what we thought was a difficult job into an easy one.
5.0
Bob W.
Leland, NC
5/17/2019
Professional, knowledgeable, and timely. They came out to my house, measured, gave me options and we made a deal. Within a few weeks my shower door was installed and looked great. Don't hesitate to use these people.
5.0
George R.
Newburgh, NY
4/24/2019
No Comment
0.50
Heather W.
Rock Tavern, NY
4/11/2019
If I could give no stars, I would. Stay away from this company! They installed a glass shower door and the installer was extremely sloppy with the sealer. There are even large bubbles in the sealer which look awful. We emailed the company twice with photos. My husband had to finally call them after they charged our debit card for the balance (even after receiving the emails), and Timothy Dorsey, who identified himself as the owner, was extremely arrogant on the phone stating his worker was nervous because my husband was in the room while he was installing. Ridiculous and very unprofessional! Do not make the same mistake we did, go with another more reputable company. Update: Home Advisor spent weeks trying to resolve the issue and actually got the contractor to make an appointment with us to come back and repair the shower door, which was great! After my husband took time off from work to be home, the contractor emailed us stating he was cancelling the appointment and will not be returning to correct the problems.
Response from Company:
We want all our customers to have a healthy positive and long lasting experience. We try our best to outline the scope of work clearly and effectively, execute a quick turn around with quality and precision. If a mistake is made we fix it. If a customer has a question we answer it to the best of our ability. We cannot however, put our employees in a no win scenario with unreasonable requests. We made every effort to fix this situation and even brought in a 3rd party in HomeAdvisor to help out. We are very grateful to HA for facilitating and trying to help. We don't believe in the old saying you can't make everyone happy and will use this experience in a positive way to reinforce how we do business in the future. Thanks for reading, Tim Dorsey President and CEO
Photos
Find More Pros
HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.
To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
