Shamrock Maintenance Corp.

They found a small issue that could?ve become a big problem later. I appreciated that they pointed it out early and fixed it right away instead of ignoring it.

On 10.23.23 I hired Shamrock Chimney, address, 3 Mountain St. E, Worcester, MA, 01606, telephone: 508.433.0609, to clean my chimney; upon inspection of the chimney, I was told that the cement crown was damaged and needed replacement, as well as resetting loose bricks at the top of the chimney. The total cost for this work was $1,500.00. This work came with a Lifetime warranty on the 2 steel rain caps, and a 5-year warranty on the masonry. On Feb. 10, 2024, I called Shamrock Chimney and told them that the caps were moving out of place on top of the chimney, tilting as they might be ready to fall off. I told Shamrock's representative that I was fearful that the caps could fall down damaging my roof and cars, or injuring someone walking into my house on the walkway below. Shamrock told me that someone would be out to ensure that the caps were properly secured - however no one from Shamrock came out. After nearly 2 months with no response from Shamrock, on April 4, 2024, I called Shamrock

Shamrock came out, inspected, cleaned, and gave advice on correcting a problem. Than corrected the problem. We were treated in a friendly and professional manner. You can’t ask for better than that.

Had my fireplace cleaned on Sept 5. Went to light it on Sept 6, damper was closed and would not open, house filled with smoke. Called to complain, was told that someone could come out 6 days later. I hired another company to come. They came right away, damper was stuck with all debris from chimney. So you tell me if the original people did there job. I don't think so. When I called to speak to the owner, I was told that I couldn't. This was by their arrogant service dept.

Had my fireplace cleaned on Sept 5. Went to light it on Sept 6, damper was closed and would not open, house filled with smoke. Called to complain, was told that someone could come out 6 days later. I hired another company to come. They came right away, damper was stuck with all debris from chimney. So you tell me if the original people did there job. I don't think so. When I called to speak to the owner, I was told that I couldn't. This was by their arrogant service dept.

I do not recomend them

Excellent and thorough

The crew did a satisfactory job, but the price is questionable.

Amazing customer service. Very responsive. They had my two chimneys re-pointed, capped and sealed in about 5hrs. My chimneys were in terrible shape, lots of loose bricks, leaks etc. The transformation was incredibly. They also included a 10 yr warranty on all their work. Super satisfied. My neighbor was also amazed by the work and will be reaching out them. Highly recommend.

Excellent work and great experience