Seaside Plumbing, Inc.

ENTIRELY TERRIBLE. Bottom line upfront - don't think an appointment means they will come or know what they are doing. Full Story: I've used Seaside Plumbing three times. The first time was great - so great I agreed to get a service contract to "put me at the head of the list for service." The second visit was to fix a toilet that ran continuously. Shortly after the plumber (Dylan) left it started to run again and a stopper he "fixed" in my sink was fixed by simply taking the stopper plug out and leaving it on my sink rather than replacing the strap. I called the office and back he came. This was a bad service but I chocked it up to everyone can have a bad day. Well today takes the cake. Seaside WILL NOT give you an arrival window when you book or in the morning. I came from Maryland to meet someone to work on my outdoor shower. I waited and waited until 3pm with no call. I called and was finally I was passed to dispatch who started to tell me they were too busy to come but maybe they

N/A

Seaside came in to do a plumbing inspection. Our tecnician was Jai and he was excellent! Very polite, timely and professional and most imortant, Jai understood exactly what I needed. I explained we were planning on listing our unit for sale and I was looking for any red flags from major to wish list. He did exactly what was requested and left us with a detailed list as well as options for a maintenance plan and without any pressure, just information. So thank you Seaside for listening and for Jai.

They arrived promptly, were courteous, professional, did the work and the charges were reasonable.

Dylan was professional, organized and efficient. Got the job done in 1 hour. I would highly recommend seaside plumbing to everyone.

Done right !

Got ripped off...do not use this company without an estimate, remember companies can get anyone to write a review to say how great they are, last week they charged $839.00 for a simple plastic 1/2" pipe repair in Fenwick, De. I was not there, my daughter was. So be warned - part of the bill said $360 - to lay down drop cloth, open hole in drywall, and sweep up. I called them 3 times, and sent an email, no one would call me back, this was before I posted anything negative - so be warned. CWO

Called and made an appointment on Thursday afternoon due to a leaking kitchen sink. Waited all day Friday, and was called at 6:30pm telling me that they could not make it and would have to reschedule. Definitely would not recommend this company. They also refused to let me speak with the owner. Poorly run company.

I hired them to replace all of the polybutylene piping in our house. The very young crew, led by a 19 year old, made a lot of mistakes. After they left, I discovered that they failed to connect a faucet in the kitchen sink, reversed hot and cold in the shower, left interior pipes exposed under a slop sink, and unnecessarily cut into and marked a wall searching for pipes that were not there. To their credit they reduced my bill for the unnecessary damage. They were to return the next day to complete the work for the upstairs bath. I canceled this and asked the company to send a more experienced crew. The second crew was also young but much better. They corrected all of the plumbing mistakes from the first crew and even cleaned up the stains on the wall left by a sharpie. At the end of the second day, I thought all was complete. I later discovered that an outside faucet was overlooked. I contacted the company and they quickly dispatched a crew, the 19 year old again, who quickly reattached the spigot. My impression was that they were using younger and less experienced plumbers to hold costs down. That would have been okay if properly supervised by an experienced plumber who would have checked to see that faucets were working properly and that the installation was done in a professional manner. I would use another company in the future.

n/a