Ryan's Masonry, LLC

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17 Years In Business

Company Details

  • Verified Licenses

Contact

330 Minortown Road
Woodbury, CT 06798
https://ryanmasonryservices.com/

Hours

  • Mon: 9:00 AM - 8:00 PM
  • Tue: 9:00 AM - 8:00 PM
  • Wed: 9:00 AM - 8:00 PM
  • Thu: 9:00 AM - 8:00 PM
  • Fri: 9:00 AM - 8:00 PM
  • Sat: 9:00 AM - 8:00 PM
  • Sun: 9:00 AM - 8:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Brick and Stone
  • Tuck Pointing
  • Concrete
  • Pavers
  • Paving
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.4
21 Verified Reviews
  • 5
    14
  • 4
    5
  • 3
    1
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
Showing 1-10 of 21 results
5.0 John M. Middletown, CT
3/22/2022

work was done fast with good quality and price fixed all issues I had with the project

5.0 Vicki S. Hamden, CT
6/30/2019

Very pleasant guy. We did not manage to complete the project.

0.50 James S. Cheshire, CT
6/7/2019

I hired Ryan to install a new asphalt driveway in Oct of 2018, there was no choice for asphalt driveway under the drop down. He indicated he would be completing the job quickly and everything sounded good. After 2 weeks and multiple text messages for an update he ripped out the old driveway, right before Thanksgiving, leaving a mess in the process. At that time, I questioned the installations timing, he indicated that it would be in the next 2 weeks. Ryan left my driveway a muddy mess for almost a month - through the Thanksgiving holiday, despite multiple requests for updates, I received no answer. If the customer service was poor, and the job had been done well, I would have cut him a break. The driveway install was horrible, it is not smooth, there are giant puddles when it rains, and he did absolutely nothing to clean up the mess he made of the yard. Not to mention the asphalt that got on my siding- he did nothing to clean it off. I will be posting photos as well

Response from Company:

Mrs. James, This is odd to us because it's the first time that we are dealing with a bad review, especially since you are upset for something that it was not included in our deal and I offered you to do it for free (even though you are complaining for the driveway and you never mentioned anything but satisfaction to me) Please let me explain something to you: 1- Two weeks on the waiting list is not considered a long period of time when you hire a good company with experience, because as you can imagine there other costumers who hired us before you did, so they are most likely scheduled prior to your project. You are not more special than the rest of our costumers, and since it was not an emergency job, we can't give you priority, it's not fair for the other customers. 2- Driveway was left leveled with process- stone base (not a muddy mess) 3- If it rains, we can't pave. We need to let the driveway area dry. That's why we give warranty on our job. If you rush us, and want us to do a lousy job, we apologize but we can't help you. 4- Driveway was done right, with the right pitch. If you didn't think the same, you could've let us know and we could've done something sooner. 5- Problems that you had with the water were because of a lack of drainage system. Which it was not included in our deal. And I offered to do that for you for FREE. It took me longer that I thought because I had some family emergencies and had to go out of country for more than a month. When I got back I got very busy with work, but I didn't forget about my promise. What I expect from my customers when I do something for free, is appreciation. I got a bad review instead. 6- Now draining is finally done and I hope you are satisfied . - Lori Hoxha Add a New Note

5.0 Matt P. Berlin, CT
5/30/2019

fast and clean. retaining wall looks great

5.0 Ken D. Monroe, CT
5/13/2019

Work is outstanding Top notch work and people, should be rated higher than 5

5.0 Rick O. Bridgewater, CT
5/2/2019

4.5 Jerri P. Middletown, CT
4/29/2019

5.0 Steve D. Woodbury, CT
4/26/2019

Ryan and team took care of the details, kept the work site clean and completed on time. Happy with the quality of work and materials. Nice guy.

4.0 Joseph G. Shelton, CT
12/8/2018

Ryan's Masonry was professional and a good value for the money. So much so that I hired them for another project. I would highly recommend them.

4.0 Peter D. Rocky Hill, CT
10/24/2018

Did a good job. Showed up on time.

Photos

Ryan's Masonry, LLC
3
Walkway

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