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7 Years In Business

Company Details

Contact

195 MA-6A, #10
Orleans, MA 02653
http://www.rooterryan.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Line repairs and replacement.
  • Sewer smell detection.
  • D - Box replacement, minor septic repairs
  • Camera-Locating problem areas under ground such as roots or breaks.
  • Main line Grease and septic clogs. Kitchen,bath, outdoor showers and run off drains.
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered

Ratings

4.7
84 Verified Reviews
  • 5
    75
  • 4
    6
  • 3
    0
  • 2
    0
  • 1
    3

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 51-60 of 84 results
5.0 Stacey F. Plymouth, MA
2/7/2020

Very fast, efficient !

5.0 Kathryn R. East Falmouth, MA
1/31/2020

Very experienced and professional plumber. He knew his profession and explained what he was doing while doing it. I would highly recommend him to fix your plumbing problems.

5.0 Leslie G. East Falmouth, MA
1/15/2020

nice guy, knows his stuff, professional and thorough. We hired him to do a video inspection of a house which was slab on grade construction. We wanted to be sure the existing drains which had been there for about 40 years were in good shape. His camera showed that the drain pipes had no breaks, holes, failed joints or low spots. Important for our peace of mind.

Response from Company:

It was my pleasure!! I'm also happy that the built in transmitter on my camera was able to find and locate your septic tank, which made the title 5 inspection I'm sure , a little easier. Congrats on your new home!!

5.0 Bob S. Centerville, MA
1/7/2020

5.0 Donald G. Falmouth, MA
12/23/2019

Timely and thorough. Great job for a big mess.

5.0 R S. Provincetown, MA
12/18/2019

On the eve of our defunctionalization of a septic system to hook up to the town sewer, we had a sudden and unexpected backup in the shower and through the toilet seal. Our plumbers recommended Ryan, who was prompt, thorough, tidy, affable, competent, and available in a flash two days later when a subsidiary problem required a return visit. While I would not wish septic system problems on anyone, but if it is you, call Ryan: you will be glad you did.

Response from Company:

Thank you so much for your kind words. I appreciate it as I work hard to satisfy all my customers

1.0 Rich G. Buzzards Bay, MA
12/10/2019

The drain was cleared however the worker damaged the bathroom floor tiles and left a mess for me to clean.. He was there for less than one hour and charged me $ 350.00. Is this the going rate for a plumber? I was told that I was ripped off severely and could have done the job myself after watching what he did and didn t have to do to get the job done. Come to find out I could have rented the tools he used and did it myself and saved a lot of money!! I m very angry about this! He didn t even give me a receipt . If this is the type of so called professional people you endorse I will never use your services again and will report this to BBB!!

Response from Company:

I was unaware of any concerns you had sir. You had stated you tried yourself and made the problem worse. First as you remember , I began to clean the area of the bathroom I was working in. You promptly stated to me to stop and that you would " take care of it" From experience, some people are particular about their own bathrooms, so i obliged to your request to stop. If i was allowed to clean the area i would have noticed the scratch to any tiles and would have offered a solution. Either pay for replacement of said tile or offered money off the bill. Also you did not inform me after i had left or give me a chance to rectify this. Before your review of my professionalism. I`m more then happy to pay for any damage. Please send me any pictures of the scratch of the tile. Yes, you could have rented some tools to to do it yourself. As you stated , only after watching me did you know what to do.. Also if you remember the nut to the bolt to the toilet was seized on and had to be cut. A tool which you did not have. This would have caused you more time , another trip to the store or phone call to friend. Drain machines are dangerous if you don`t know how to use them. People call a professional because they do not want to deal with it themselves or spend the hours and effort in field they know nothing about. Also most people do not want to deal with human waste. If you give me the chance , I`m more then happy to deal with your concerns !

5.0 Susan V. Buzzards Bay, MA
12/5/2019

Excellent experience. So much better than the previous company.

Response from Company:

Thank you so much. I'm glad I could solve your issue that the other company could not. I take pride in my problem solving ability!

5.0 Emily W. Portland, CT
11/28/2019

He was great! And on Thanksgiving!

Response from Company:

. Yes even on Thanksgiving. People need there toilets any day of the year. Most contractors won't even pick up there phones. Rooter Ryan will always be there for our customers!!

4.0 Chuck F. Buzzards Bay, MA
11/15/2019

He was always very professional and courteous had a emergency that morning and gave a call to notify us he might be late something you don't get sometime from contractors

Photos

Rooter Ryan

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