RS Andrews of Tidewater

Corporate Account

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81% Recommended

47 Years In Business

Company Details

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Serving You Locally
Portsmouth, VA 23704

https://www.ars.com/rs-andrews-tidewater

Hours

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Service Details

Residential Work
Commercial Work

Areas of Expertise

General service, AC repair, and new installations or replacements
Home air conditioning & heating maintenance and tune-ups
Indoor air quality accessories
Furnace or Heat Pump Installation, repair, or emergency service

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Cost Information

Trip Charge May Apply
Credit Cards Accepted

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Ratings

4.2

23 Verified Reviews

5

17
4

2
3

0
2

1
1

3

Reviews

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Showing 1-10 of 23 results

2.0 Heather B. Virginia Beach, VA

4/1/2026

Repair a Tankless Water Heater System

The work I needed done isn?t even listed in the choices. $21000.00 for a new HVAC and they didn?t even put the filters back in. That?s ridiculous.

5.0 Tyrell R. Suffolk, VA

12/4/2025

Repair or Service a Water Heater

The job was done right, quick ,and by Ms. HOPE SHE KNEW EXACTLY WHAT SHE WAS DOING I HIGHLY RECOMEND MS HOPE THANKS AGAIN

5.0 John H. Craigsville, VA

9/11/2025

Repair or Service a Water Heater

Hope Davidson performed the semi-annual inspection of my 4 ton package unit. She was friendly and professional, and took time to not only explain things to me , but invite me to look at an inside the unit to observe problems she had found and corrected. Excellent job.

5.0 Jimmy B. Portsmouth, VA

6/27/2025

Install or Replace a Water Heater

Great job. Friendly and very informative

5.0 Brian W. Newport News, VA

1/23/2025

Repair or Service a Water Heater

A/C maintance tune up

5.0 Rose D. Portsmouth, VA

12/13/2024

Install, Repair or Replace Plumbing or Fixtures

I have someone from your company coming to give me prices and what needs to be done, Mr. Meeks was very helpful in finding issues with the furnace and showing them to me. Very professional and very knowledgeable.

Response from Company:

Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider.

5.0 Nicolas R. Chesapeake, VA

11/6/2024

Repair or Service a Central Air Conditioning System

Service provided was routine maintenance

Response from Company:

Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider.

4.5 Kenny M. Chesapeake, VA

10/31/2024

Repair or Service a Central Air Conditioning System

Tony was very knowledgeable, respectful and polite.

Response from Company:

Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider.

1.0 Sammy L. Virginia Beach, VA

10/19/2024

Install a Central Air Conditioning System

I could give this company zero, one star is too much for them. They got paid 7k deposit and then they vanished without completing the inspection. Zero customer service and they don't even answer their phones. The sale man ghosted and now I am stuck with everything but they did send me a link to pay the rest of the money. This company wouldn't provide you with any paid invoice neither the pictures of the water heather installation and the new thermostat which raise too many questions related to taxes, quality of service and warranty. It has been more than 3 weeks and the work isn't done yet, they failed the inspection because of their lousy job. What a shame !! I wouldn't recommend this company but I should blame home depot for doing business with this bad company RS Andrews of tidewater.

Response from Company:

We appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our Quality Assurance Manager, Rob, a call on 757-998-4206 at your convenience.

0.50 Johnnie L. Smithfield, VA

10/17/2024

Install or Replace Furnace or Forced Air Heating System

Very slow when repairs

Response from Company:

Showing 1-10 of 23 results Showing 0 of 0 results

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RS Andrews of Tidewater

New System Installation

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In Business Since 1979

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