Prestige Windows & Doors

Prestige just completed installation of my new impact windows and doors and I have to say that my entire experience from the sales demo with Gustavo to installation was very positive. The project manager, Daniel, and the installation team, including Yainer and Adrian, were professional and knowledgeable and always ready to answer any questions that I had. The team was very organized and worked diligently to complete the project with the least possible disruption, cleaning up at the end of each day. It was really a pleasure dealing with Prestige!!

From start with permits to competition job was done beautifully - canâ t wait to finish rest of house with them

The initial presentation of the product and all details about the project was done masterfully by Gustavo Ramirez. The installation was clean and professionally executed by Project manager Daniel and Installer Jaime. Me and my family are excited with our windows and door upgrade. Definitely recommended.

Excellent customer service, my sale representative Gustavo Ramirez and the installation team exceeded expectations! Definitely a company you can trust and I recommend them ð ¯!!

We had a problem with one of our sliders being so hard to open our biceps were building up nicely. Two days ago Gary and Ital came to take care of the work order and REALLY took the time to fix it so that it was well balanced, plumb, flush(whatever the word is). They SPOKE ENGLISH! they were professional, polite, cleanliness, pleasant, friendly with the pups, considerate to close the gates so the dogs didn't get out. Just an all around great experience, not only with the service, but also with the call to the company to request the service. They stood behind their product and took care of the problem. Now we have to regauge our pull on the door and use real weights. LOL

Terrible experience, order was delivered in separate batches. Windows were scratched, final product does not look professionally installed.

my experience was great i loved how they worked around the clock to make sure my windows were installed correctly they were very fast and professional I strongly would recommend them to all of my neighbors family and friends

Good job

All perfect

Do not work with Prestige Windows & Doors. I entered into a contract with Prestige in July 2021 to replace all windows and doors in my home with hurricane windows and doors, which included the replacement of 4 glass block windows. Prestige applied to the City of WPB for the appropriate permit. In June 2022 the materials were delivered to our home for installation, however, during inspection, we were told that the hurricane windows for the 4 glass block windows violated the current building codes. When I reached out to the City to ask about the original approval, I learned that Prestige's original permit was rejected in September 2021 (the City sent me a copy of the revised and rejected permit in June 2022). At no time did Prestige communicate this information to us or our GC. Furthermore, our contract with Prestige stated that no materials would be ordered until the permits were obtained. Prestige finished the installation of the approved windows and doors in June 2022. We immediately notified Prestige of 13 items in need of repair, 4 of which were significant. Nine items were repaired several months later. Services managers came to our home several times to review the remaining 4 items and agreed on what needed to be fixed. In May 2023, 11 months after the original installation, 3 of the 4 remaining items were completed. The open item, which has yet to be resolved, is the installation of the screens for the two sets of sliding doors. They have ordered and attempted to install the screens 3 times. After the second time I requested a refund and was denied. After the 3rd time I also requested a refund, was denied again and wrote this review (originally posted elsewhere). In addition to all of these service frustrations, in the midst of trying to resolve them I contacted the owner of Prestige, ROBERT SCAVUCCO, in June 2022 regarding the permit rejection. I was appalled at how disrespectful I was treated by him. He yelled at me on the phone and told me that with my tone and attitude that he would find it hard to authorize any additional work on my home. As a business owner myself, I found this completely inappropriate and unethical. We are now 2+ years post original order and we still don't have screens for our 2 sets of sliding glass doors, limiting the use of those doors. As of today, September 22, 2023, the only call I've received from Prestige was to ask me to take my other review down. They have not issued the refund.