Premier Home Pros, LLC

We paid almost $15k for just a shower remodel- does it look nice? Yes. Have we used it? No. There?s a hole in the ceiling of the kitchen underneath where the new shower was installed. We called the company, they couldn?t send a rep out to look at it for a week! A WEEK! Fine. Rep is over an hour late.

Crooks! Do Not Trust these crooks. You all will REAP WHAT YOU SOW! KARMA IS THE BIGGEST GANGSTER!

Went well except the sealer was done sloppily, had to clean it off the floor, that's when I saw the cracks in the tile.

For the amount that I was charged, the outcome should have been better. The hardware that was used was just cheap plastic materials. The shower rod is plastic along with tub faucet. I had to call them a couple of times to replace the tub drain. For 14k, I feel I deserve better than what I got. Besides the representative for the company seemed to be on some type of trip. Very unsatisfied. I don't not recommend them. Are they racist?

The salesman was knowledgeable, professional and explained everything about the shower install well. I gave him a deposit of $3200. I did not hear from anyone so after 3 days I called but no one returned my call. Called back again a week later to cancel the order. Left a long message stating I did not want to cancel the order but was concerned because no one returned my calls. Finally, received a call from a regional manager. He connected me to a local manager who set up an install date a week later. The installers were polite and professional. Gave me some helpful advise. Job was completed in less than a day. The shower door came a week later. I have had the shower for over a month. It is beautiful. I love it. Quality work. I would highly recommend Premier Home Pros.

Finished large job in one day. Grateful for bathroom use in no time. Disposed of all waste themselves. High quality workmanship. Satisfied with results.

Yohany and Sebastian wonderful. The job was completed in one day. They left everything nice and clean. The job was done very professionally and it looks fabulous! I rate them a definite 10 and would recommend them to everybody.

The work on shower replacement was fabulous. The workers were very competent and they completed the shower in one day. We had a problem with the shower head and they came back the next morning to fix the problem.

they did a great job and were very nice I could not be more pleased

Premier Pro was anything but professional. The initial sales person insisted that the work could be completed in three days. In fact, it took 3 to 4 weeks. This was not a problem for us. Problems included: 1. the wall between the bathroom and the adjoining bedroom was broken through, 2. the placement of the pan in the shower was not proper properly pitched so that water would collect in the shower. 3. There was water damage in the dining room ceiling below the bathroom caused by leakage from the installation. 4. the shower door was never fitted properly. When I contacted premiere pro they reluctantly sent out an installer to investigate and did so on two separate occasions after that over the course of about eight months. The conclusion was that there was no repair avaialable. The management was also rude and inappropriate. I had to hire another contractor to finally resolve the problem. I was offered $200 as compensation, which I did not accept. Final advice: caveat emptor!!