Pacific Outdoor Living, Inc

I waited many years to tackle the renovation of my backyard space. A small slope in the backyard, drainage issues, a 60 year old patio cover and inconsistent hardscape had to be addressed. So many 'moving pieces' to the project (design, demolition, irrigation, hardscape, landscaping, etc.!!) left me feeling 'stuck'. Then I learned about Pacific Outdoor Living while visiting a Pasadena Showcase House. I spoke with their representative and learned, yes, they work on tract homes like mine, not just mansions. I could see their work was special, but upon learning Pacific Outdoor Living handles each phase of your project with their in-house crew AND were able to work within my budget constraints I was all in. I hit it off immediately with my designer, Samantha. She explained the entire process and presented me with design solutions perfect for my situation. I felt very confident putting my trust in POL. My project required demolition of the patio cover, existing concrete and removal of flagstones. POL graded my backyard to provide more valuable space for entertaining and a more cohesive look that 'flows' beautifully. The attention to detail was stunning. Grading was with completed so that water would drain correctly into new drains. New pavers were installed expertly. In all phases of the project all areas of my home were protected from damage (think jack hammer and regrading and dirt removal!) The team for each phase arrived at my home at the time expected throughout the project. After each day of work, the areas were cleaned and equipment stowed. All questions were answered promptly. Staff were top notch in their work as well as friendly and personable. It was clear from the beginning a happy customer is the goal with POL. Big thank you to Samantha, Jorge, Trent and Jesus and the many others! I had neighbors stopping by during the work to comment on the speed and professionalism they could witness as bystanders of the project. Start to finish the work was complete in 3 weeks including new flagstone pathway, landscaping and irrigation for an area in my front yard. Its gorgeous! My backyard has been completely transformed. Lots of jaw dropping from my friends when they see the result. The view to my yard is absolutely glorious, my dream space! I couldn't be happier. And there's more. Following the completion of my work I have had a few minor issues, a leaky sprinkler, a tweak needed with my new sprinkler controller. POL continues to answer my inquiries and respond quickly to resolve any issue that pops up. You may find a lower cost solution, but I highly doubt the end result would be the same as with Pacific Outdoor Living.