Mr. Appliance of Dalton

excellent service

Called me immediately and came to my house within about 2 hours

The repair man was very friendly and professional. I had a shirt stuck under the agitator in my washing machine and could not get it out. This company advertises that your service call will be applied to the parts/labor required for the repair and they stated that they did apply my service call fee of $119 to the repair charge, but they charged me $250 for work that took about 10 minutes. I appreciated their service, but I am somewhat disappointed that they dangle a $119 service charge out there for something I know is a 10 minute fix and then when the repair guy gets to my house before he starts working he tells me that the charge to repair my washing machine is going to be $250. They sure did not tell me that over the phone when I called them and I told them exactly what was wrong so they could have told me that over the phone. It seems like all the appliance repair places use this tactic now, which isn't very fair to the consumer.

Friendly and knowledgeable technician. Had a loose wire, only took 5 minutes to reconnect, but the cost was $200. Appliance worked when he tested it, but two days later when we started to use it, it started kicking out the breaker. I sent Mr. Appliance a text and the technician can back the next morning and determined it was an electrical problem and I needed an electrician.

Satisfactory experience

This company was very professional, and the repairman that visited our home was so helpful. I will definitely contact them in the future if I need appliance repairs.

None

Very polite, ,kept me informed of what was going on and prompt. I would highly recommend! Sherrie H

Excellent!

Was told it would be 89.00 for them to come out all they did was push one button and the bill was 150.00 to me that a rip off.