- Residential Work
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Learn about our screening process80% Recommended
13 Years In Business
Company Details
Contact
260 1st Ave S Ste 200-6St Petersburg, FL 33701 https://maidthis.com/st-petersburg-clearwater/
Hours
- Mon: 9:00 AM - 5:00 PM
- Tue: 9:00 AM - 5:00 PM
- Wed: 9:00 AM - 5:00 PM
- Thu: 9:00 AM - 5:00 PM
- Fri: 9:00 AM - 5:00 PM
- Sat: 9:00 AM - 5:00 PM
- Sun: Closed
Achievements
Service Details
Areas of Expertise
- Hourly Cleaning
- Deep Cleaning
- Standard Cleaning
- Move In / Move Out
- Home and Vacation Rental Home Cleaning
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a ReviewAfter several questionable cleaning services by this company and being overcharged, my short-term rental unit received two consecutive negative reviews. Despite my warning to Orlando Reyla, they did not correct the issues. This service does not have a way of checking on the work that is done for the units. Not to mention, they subcontract the work instead of employing the workers and pay them pennies on the dollar, expecting the work to be done properly. And now the kicker: Yesterday, I was supposed to have a check-in at 4 And now the kicker: Yesterday, I was supposed to have a check-in at 4. After noticing the cleaning did not get done on time, I tried reaching out to them several times to no avail. When I called their Los Angeles office, they reached out to St. Pete, and only then did they return to me via email. At 4:01 p.m., their response was that the cleaner had car issues and could not make it. Being oblivious to what happened with his business the entire day, Orlando did not bother calling me even after realizing what happened. When I asked to talk to him several times, he finally called and offered to provide cleaning the following day. I asked him how he would like to be the guest who goes to a vacation rental with dirty sheets, kitchen, and towels. I also asked him where his commitment was to his business. Orlando must not have liked what he heard, as he hung up the phone and cancelled all future services quicker than I could. I had to leave my son with neighbors on my only day, Sunday, and head to the unit to clean it myself as a responsible host and a business owner. I would caution anyone from giving business to this irresponsible person. For the record, I asked for a phone call from the company and have yet to hear from them. So it is not only Orlando but also the company that has a similar attitude towards its responsibilities.
Hi Tulih - We are a cleaning referral agency and we pay all of our awesome and qualified independent contractors a high hourly rate. We have solid controls in place to make sure each guest turnover is covered before your next guest check-in but in rare occasions with unforeseen circumstances that happened here, I know we let you down on this one and that we are genuinely sorry. Just know this does not happen on our end at all and we do understand the severity of its occurrence. We have taken an even tighter control now to prevent this. In the meantime, we hope you continue to have success in your unit and we hope some day you give us another chance to wow you again. Cheers.
Amazing service, couldn't have asked for better customer care. The maid who came out was really nice and went straight to work...the owner called me after to check in as well. Super smooth process, and the maid did an awesome deep cleaning. Signing up for the monthly plan.
Hi Neil, thanks for sharing your overall experience. The goal is to create a smooth and an overall stress free experience from booking to your cleaners and follow-up. Appreciate your business and excited to have you onboard with one our recurring service options.
Excellent experience with MaidThis! They cleaned our home before moving in and did a great job. They were super easy to schedule with and the customer service was fantastic. I'm planning to get on a recurring schedule next.
Hi there! We completely understand how exciting and stressful moving can be. I am happy to hear that your cleaner made a difference and one less thing to worry about :)
As new mom it is almost impossible to get anything done, let alone any cleaning around the house. I needed help so I gave them a call and I must say how pleased I was at how easy and fast it was to set up! With a newborn around, timing is everything!! I loved the fact that they showed up when scheduled and completed the job in the amount of time that we had previously agreed upon. They did a fantastic job! They are super friendly & very professional. I plan to continue using their services on a weekly basis!
Thanks for the review Michelle! Nice to here we were able to take something off your plate so you can focus on being a new mom. Congratulations and we're looking forward to your next cleaning with us here at MaidThis.
MaidThis cleaning services surpassed my expectations by far! I booked this cleaning service with my very busy work schedule in mind, simply to do some light cleaning around the house a 3 bedroom 2 bath. MaidThis sent Ajla over, and she was magnificent! She was punctual, personable, and professional, and I plan to have her back on a regular basis. I would recommend to anyone with busy schedules, kids, or simply need some â spring cleaningâ .
Thank you Joaquin. We truly appreciate your review. Glad to hear we were able to surpass your expectations and we look forward to your next home cleaning!
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