- Residential Work
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Learn about our screening process94% Recommended
27 Years In Business
Company Details
- Verified Licenses
Hours
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Achievements
Service Details
Areas of Expertise
- Shower, Bathtub, and Walk-In Tub Installation
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 1-10 of 153 results
1.0
Carla M.
Meriden, CT
1/7/2026
No. I was told that the shower paneling would be a certain height and it was not. There is a big 12 inch gap between the paneling and the ceiling. I called the sales representative to discuss. We talked and she said she would get back to me the resolution, she never did. I paid for the old install fully $15k. I later got a call from the production manager demanding a new check for $10,000. They told me that the check I gave them was lost. I checked my bank statement and they had already cashed the check. I would never recommend this company.
4.0
Jacqueline H.
Winsted, CT
3/13/2025
So far so good. Shane is very thorough, responsive and down to earth.
4.5
Tim W.
New Milford, CT
10/21/2024
Showed up on time and finished job as promised
3.5
Karyn M.
North Adams, MA
9/26/2024
They told us they would use a magnetic to pick up the nails never did. Had nails all over the driveway
0.50
Jeremy A.
Manchester, CT
8/5/2024
I am EXTREMELY DISAPPOINTED with my recent experience with Long Home Products. I hired them to install a walk-in shower, and the installation process has been nothing short of a nightmare. Firstly, I was overcharged for the installation. Despite the high cost of 15k, I decided to proceed with the hope that I would receive a high-quality product and service. Unfortunately, that was not the case. The shower has leaked every time I use it, causing significant frustration and inconvenience. I reached out to Long Home Products to report the issue, expecting them to stand by their work and offer a solution. However, I was told that there is nothing they can do to help. This response is completely unacceptable and unprofessional. I strongly advise anyone considering Long Home Products for their home improvement needs to think twice. The combination of poor workmanship, overcharging, and lack of customer service has left me extremely dissatisfied. I hope this review helps others avoid the same negative experience.
1.0
Shane L.
Naugatuck, CT
7/16/2024
Installed the wrong shower doors Did not show up the day they were supposed to.. They say we would get Compensated for the time we lost from Work. And they damaged our Sheetrock in the Living room when they did the demolition tovthe Tub / Shower The Biggest problem is we call and they always say someone will call back and NO ONE DOES IT IS VERY FRUSTRATING. ....
5.0
Kathryn G.
Norwich, CT
7/15/2024
Prompt scheduling. Workers on time, competent, and tidy. Work completed on schedule.
4.5
Danielle D.
Sunderland, MA
5/31/2024
Work not done yet. Hoping for the best. Michelle G. Is awesome .
3.0
Ron M.
Bridgewater, CT
12/14/2023
So far, we have only contracted w/ them. No work started yet. So far has been a positive experience, remains to be seen. . .
5.0
Waverly H.
Clinton, MD
6/6/2022
YES
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