Kingdom Roofing Systems

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13 Years In Business

Company Details

Contact

1115 S Pennsylvania St
Marion, IN 46953
http://kingdomroofingsystems.com

Hours

  • Mon: 6:00 AM - 6:00 PM
  • Tue: 6:00 AM - 6:00 PM
  • Wed: 6:00 AM - 6:00 PM
  • Thu: 6:00 AM - 6:00 PM
  • Fri: 6:00 AM - 6:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Roofing
  • Siding
  • Gutters
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.3
26 Verified Reviews*
  • 5
    19
  • 4
    3
  • 3
    1
  • 2
    0
  • 1
    3

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 26 results
4.0 Lori Patterson Google Review
9/13/2023

I just had new siding, soffits, fascia and gutters put on. I couldn't be happier with John's crew. They were friendly, fast, and did an outstanding job. They went above and beyond. I feel like I have a brand new house. I would definitely recommend Kingdom and will be keeping them in mind for future projects.

Response from Company:

Thank you for sharing your experience with Kingdom, Lori. We know there are options when it comes to home improvements and we are so glad you chose Kingdom. Please let us know if we can be of assistance in the future.

1.0 Tony Saunders Google Review
9/3/2023

They will get you to sign a contract then you'll find out they aren't going to do the job for 3 months. As overpriced as they are you'd think they would run a more respectable business. Try giving honest info prior to trapping someone into a contract.

Response from Company:

Hi Tony. Thank you for taking time to share your thoughts. This is our busy season and we work hard to keep our production dates down but sometimes we are delayed because of materials, weather, and the amount of work we our commissioned to complete. We really try to make our customers happy and at least stay in communication if we experience delays. We are sorry we didn’t meet your expectations on timing.

1.0 Lori Witham Google Review
8/31/2023

***Update: See the company's response to me. Ask yourself why a company would refuse to put in writing the work they are committing to perform and the materials that are going to use. Documenting their process does not help if they verbally say they are going to do things and fail to do it. If it's not in writing then you are just out of luck. How do you prove that they said they were going to do something? Fair warning to all.*** We were sold on the plan to replace our roof, the materials they stated were going to use and how they were going to modify it to protect our home in the future. The cost was significant, but we liked what we were being told. Where did it go wrong? We received the quote which included nothing more than pages talking about the warranties, and the total cost with discount. We asked them for a quote and contract that included the materials and quantities to be used and what work was going to be performed (it was more extensive than a tear off and replace shingles). Honestly, we've never had a contractor give us a quote that did not include this information. It's pretty standard practice. Their sales person, Michael, flat out refused claiming "proprietary" information. Let me be clear we weren't asking for specific pricing information, just materials & quantities. There is nothing proprietary about listing what materials are being used or what work is going to be performed. There is no way we are going to spend close to $20,000 on a contract that doesn't specify what we are agreeing to. They can tell us face to face that they are going to do certain things and then fail to do what they promised. If it's not in the four corners of the contract there is nothing we can do about it. Beware of any contractor that refuses to provide specifics in a quote or contract. In the words of Judge Judy, anything said verbally and not included in the contract is just puffing and you will have no legal recourse if anything goes wrong.

Response from Company:

Thank you for sharing your thoughts, Lori. Kingdom Roofing has been in business for more than a decade and it is not our practice to offer itemized lists on our projects. We document our process through photos and notes that we make available to the customer. Kingdom offers a 5-year workmanship warranty along with additional factory warranties. It is Kingdom's goal to offer you great customer service and we are sorry we weren't able to answer all of your questions this time. If there's anything we can do to improve your experience, please feel free to give us a call at (765) 573-5899.

5.0 Chuck Fougnies Google Review
8/21/2023

The entire team from the sales rep Ryan to Melisa the operations manager were absolutely great and responsive to our project ! I would highly recommend Kingdom for your needs 😎

Response from Company:

Hi, Chuck. Thanks for taking the time to share your positive experience. We appreciate your business.

1.0 Jamie Bradford Google Review
8/6/2023

Our roof hasn't been done all but 2 years and leaks already!!!! 🤬

Response from Company:

Hi Jamie. Someone from our office will reach out to shortly. We will send someone out to inspect the area and if the roof is at fault we will make it right. Please feel free to reach out when you need help. We are here for you.

5.0 David P. Converse, In, IN
6/29/2019

Brent was very helpful and got our job completed quickly.

5.0 Jodelle A. Anderson, IN
3/14/2019

We got new windows, and they were able to put in the same kind (only nicer) for the same price we got from another company for cheaper windows. Good customer service.

5.0 Robert M. Kokomo, IN
11/12/2018

They did quality work on time and were flexible

5.0 James R. Fort Wayne, IN
8/6/2018

im very impressed with this work!

5.0 Michael F.
6/27/2018

They did a really nice job, there is no problems with the roof they installed it new for a new home!

Photos

Kingdom Roofing Systems
4
Roof Remodels
5
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