Hidden Pet Fence of NY, Inc.

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21 Years In Business

Company Details

Contact

3028 Dewey Ave
Rochester, NY 14616
http://www.pupny.com

Hours

  • Mon: 9:00 AM - 4:00 PM
  • Tue: 9:00 AM - 4:00 PM
  • Wed: 9:00 AM - 4:00 PM
  • Thu: 9:00 AM - 4:00 PM
  • Fri: 9:00 AM - 3:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Electronic Fence Installation & Service
  • Indoor Systems
  • Remote Systems
  • Installing the best professional grade products, with lifetime warranties.
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.8
43 Verified Reviews
  • 5
    38
  • 4
    0
  • 3
    1
  • 2
    0
  • 1
    1

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 1-10 of 43 results
5.0 Nancy N. Shortsville, NY
9/16/2024

Pavel did a wonderful job repairing our broken connection on our fence. He was prompt and efficient. Our dogs are now safe! Thank you for the great service.

5.0 Hector V. Webster, NY
12/27/2022

Pet Training and installation went very well.

5.0 Corey D. Rochester, NY
12/9/2021

Rebecca was on time and very thorough. Great experience. Very pleased with finished product.

4.5 Bill E. Honeoye Falls, NY
11/8/2021

Our dog, a 5 mo. old very rambunctious puppy, stays well away from the line. Thy did a great job. Only one minor flaw, The wire machine gauged a short groove in the driveway where they started up the machine.

0.50 Warren K. Fairport, NY
10/22/2021

Bad product. Bad installation and bad service. Our dog was contained by an Invisible Fence brand system for 6 years without an issue. Then, we moved and switched to this brand, which was a BIG mistake. Our dog is afraid to leave the house now. The system was installed incorrectly and our dog was shocked a few times in the beginning while we followed the training instructions. It has been 5 weeks now, and she is still afraid to go into our yard. We spent over $2,000 for a system that does not perform. Very disappointed.

5.0 Kristina D. Rochester, NY
10/13/2021

After doing a ton of research, I called Hidden Pet Fence to come out and take a look at my property. I scheduled Rob to come out within three weeks to tackle the job. He was prompt, informative, and finished the entire job in just a few hours. He took additional time to work with each of my dogs (and me), separately, to acclimate them to the new â fence.â Within days, both my dogs picked it up and have been having a blast, expending a ton of energy in their newly found â freedom.â I canâ t thank Rob and Hidden Pet Fence enough for giving us peace of mind with this pet fence solution!! They have earned us as life-long customers.

5.0 Brian S. Piffard, NY
9/21/2021

Jordan was awesome. Very friendly, professional and efficient. We highly recommend

5.0 Diana H. Webster, NY
9/9/2021

Jordan installed our fence and was extremely professional and answered all our questions. He was compassionate and friendly as he trained our puppy and we were very impressed.

5.0 Steve S. Spencerport, NY
7/22/2021

Jordan and Tyson were professional and helpful. I would highly recommend them.

5.0 Eileen M. Amsterdam, NY
7/1/2021

Rob was a rock star installing my fence in 96 degree heat and was great with my Siberian Husky and my German Shepherd. Rob was very polite and professional, made sure I understood everything and asked if I had any questions. Great overall experience!

Photos

Hidden Pet Fence of NY, Inc.
2 acre invisible fence
3 Beagles
Golden Doodle

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