Hi-Tech Termite Control, Inc.

We requested full termite inspection because we noticed softening of wood trim around our basement door. (We last had termite work done 15 years ago, so we could be considered somewhat neglectful. ) Hi Tech sent out a very professional, and pleasant, team who did an impressively thorough job, including crawling all the way to the back of our crawl space even where it gets extremely tight. They found a small area of active infestation (in the part hardest to see , where we would have never gone ourselves), and made what we felt was a very reasonable estimate. They did all the work, (including deep injections around the perimeter of the house because these termites burrow in from deep in the ground) within a couple of days. They adapted the treatment plan when I did not want a hole drilled in an area of cement. They also inspected the softened wood and determined areas of wood trim and rafters affected by dry rot but not termites, and offered us a referral. This price includes annual inspections for the next 3 years, which we have them do. We feel lucky that we caught this before we had a huge problem like the last time. The whole experience was highly satisfactory.

They were really good and even repaired some of the damages. Their bid was reasonable I thought and they did a lot of work for $1600. I haven't seen any termites since.

Our experience with Hi Tech was great from the beginning. We knew we wanted to have the house tented, and after calling a number of other firms we realized that most companies contract out tenting, so we decide to cut out the middle man and go with a firm that does the work themselves, which saved on the cost and let us deal directly with the provider. They were very clear about what we needed to do to prepare. We have a large Bertram's rose bush that is right up against the house that I really wanted to save. They worked with us on that and the plant is still flourishing. On the day of the fumigation, they arrived a bit early and very efficiently started getting ready to put the tent up. When we were allowed back in the house everything was as we had left it. We haven't seen a termite since.

When they were inspecting, they pretty much gave me the details about what was going on. They told me what the affected areas were. They gave me different options and told me which option was better in my case. They would let one know if it was more expensive or not. The price did really come into the equation as far as I was concerned because I have a smaller attic, so they had a smaller person come in. They were really good. I would definitely recommend them. After the three-year contract, I can do it annually. They will take care of it, if there is any issue.

I booked the inspection on a very short notice but they were able to squeeze the appointment in exact time slot I needed. Inspection appeared to be thorough and report was provided promptly both electronically (pdf) and in paper form. Part of the garage was inaccessible due to owner's belonging being stored there and attic was inaccessible because inspector's ladder turned out to be too short, but inspector (John) assured me that they will come back and inspect these areas free of charge once garage is cleared.

shopped around fora few termite companies after purchasing a house, and found Hi Tech to be the most reasonable. Called and scheduled the treatment, they came on time and finished the job in about an hour or two. The two guys that came were very professional and courteous. They wore booties in the house and did not make a mess. After they finished, they mentioned I am under warranty and encouraged me to call next year to schedule re-inspection. After about a year and a few months later, I noticed some suspicious clumps of dirt or excrement coming out of a crack in the wall. I thought it was termites kicking out debris and called Hi Tech again, The guys came out promptly and treated the area. I was told to call them again to have the entire house reinspected, so I did. Another technician came out and reinspected the whole house for about an hr or so and found no termites. Overall very positive experience, and I felt I got my money's worth. Very professional, no BS company to deal with.

The price noted does not include the initial inspection. Hi-tech was on-time and very professional. We would definitely use them again.

It was an ok service because a few months after they came out termites did show up again. The company did come back out at no charge but I just thought that the termites should have been taken care of the first time.

They did a good job explaining the problem and gave us choices on the method of treatment. They were very professional and lowered their quote to meet a competitive bid. They were very thorough when they did the work and offered a 3 year warranty.

I called the exterminator who had done the previous work, and unfortunately found that he had passed away in the interim and another company had taken over his business. They came out and inspected and gave me an estimate for the work. I then called Hi Tech for a second estimate based on their recommendation in A.L. and their proximity to my house. Hi Tech did a complete home inspection and their recommendation was considerably different from the other company and half the cost. They proposed injecting a localized pesticide and microwaving, and they said that removing sheet rock and sub-flooring (as recommended by the other company) would be unnecessary given the age of the infestation, the age of the construction, and the type of pesticide that they would use. They explained that the pesticide that they were using would not be detected by the termites, so the ones that survived the microwaving would continue to eat the wood and then take the pesticide back to the queen and other members of the colony eventually killing them. They backed up their work with 3-years of annual inspections and a warranty that covered any future evidence of termites anywhere in the house. All the work was completed in a little over a half a day. The technician, Jason, was prompt, courteous (a quality shared by the entire staff that we dealt with at Hi Tech from the receptionist to the inspector), and informative. He worked at a steady pace, laid out clean canvas tarps to protect our carpets, and cleaned up thoroughly after the job was completed, and sprayed both the attic and crawl space with Timbor to repel future termites. In time we'll see if they were able to truly eradicate all the termites, but for now I can say that it was very satisfying to deal with such a professional company. Highly recommended!