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Learn about our screening process88% Recommended
3 Years In Business
Company Details
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Achievements
Service Details
Areas of Expertise
- Heat Pumps
- A/C Repairs
- Furnace Repairs
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Reviews
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Showing 1-10 of 17 results
5.0
Karen H.
Nashville, NC
8/31/2023
Sean from Herdâ s Plumbing and A/C is very professional. He call us right away and set up a date and time to work on our A/C unit. He has a great knowledge of A/C units. He had our unit up and running in no time. Sean gave us great recommendations. He follow up with a phone call to make sure the unit was working to our satisfaction
4.5
Charles R.
Louisburg, NC
8/3/2023
Quick service, diagnosed and repaired within few hiurs
1.0
Lexy D.
Hillsborough, NC
5/1/2023
They lost my trust.
0.50
Paul B.
Wake Forest, NC
11/4/2022
Owner showed up late. Then charged me more than the original quote by adding a service call. Now will not send me a paid invoice. I have owned homes for over 25 years and this is one of the worst experiences I have had. Home advisor referral fail!!!
5.0
Justin W.
Raleigh, NC
9/13/2022
Sean is extreme knowledgeable and transparent. I really appreciated the time he took to answer my questions and explain the rational behind any recommendations and parts needing repair.
4.5
Kaitie Y.
Durham, NC
1/2/2022
We got lucky with a quick turnaround from Sean on replacing our HVAC since it failed in the first cold snap last fall. Everything was more expensive because of where we are in the pandemic and supply chain issues, but he was knowledgeable and helpful in finding the best possible value within that. Only negative of the whole process was that we hadn’t discussed form of payment ahead of time (and realized when the time came that we had misplaced the checkbook in a recent move), so were caught by some additional processing fees when we had to use a card.
5.0
Thomas E.
Creedmoor, NC
11/15/2021
Great service, setup for Spring as well
4.0
Joyce ashby A.
Durham, NC
11/6/2021
Great experience! He arrived earlier than expected. The heating unit is working so that family would be warm doing the cold period this weekend. Other replacement parts will be ordered on Monday and he will return when parts arrive .
Response from Company:
Hello Joyce, Thank you for the 4 star review. We apologize that our service did not satisfy your expectations. Our records indicate we were at your home in November 2021. It is our mission to provide 100% total customer satisfaction. If you would like to discuss further, please reach out to us 919-671-9306 or [email protected]. Thanks! - Sean Herd
5.0
Mahendra K.
Cary, NC
10/27/2021
Excellent work
Response from Company:
Hi Mahendra, Thank you for the 4 star review. We apologize that our service did not satisfy your expectations. Our records indicate we were at your home in November 2021. It is our mission to provide 100% total customer satisfaction. If you would like to discuss further, please reach out to us 919-671-9306 or [email protected]. Thanks! - Sean Herd
5.0
Talia D.
Oxford, NC
10/21/2021
Sean is a professional with over 10 years of experience working in this industry. I was impressed with his work ethic and knowledge that he provided on my heating and cooling units. I also appreciated his recommendations on how to improve the efficiency on those units. You will not be disappointed in retaining his services. I would not hesitate to recommend his services.
Response from Company:
Hello Talia, thank you for the 5-star review. I am glad we provided a great customer experience for you. Thank you for allowing us to service your home. - Sean Herd
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