- Residential Work
- Commercial Work
- Small Jobs Welcome
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process97% Recommended
7 Years In Business
Company Details
- Bilingual
Hours
- Mon: 7:00 AM - 5:00 PM
- Tue: 7:00 AM - 5:00 PM
- Wed: 7:00 AM - 5:00 PM
- Thu: 7:00 AM - 5:00 PM
- Fri: 7:00 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Batts fiberglass insulation
- Blown in fiberglass insulation
- Crawl space cleaning & repairs
- Drill & Fill
- Spray Foam Insulation
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 21-30 of 36 results
1.0
Richelieu T.
Wilmington, NC
10/18/2022
Run away. These folks have no integrity. We had a signed contract and when I was ready to start they lied and refuse to take calls they implied renegotiating the price after I showed them I had the signed contract
Response from Company:
I would like to take the time to respond to this review. What we had signed was our Acceptance of the Proposal and our Terms and Conditions. The main problem was the customer did not have the corresponding permits to renovate the house. After 3 months, the customer contacted us to do the job. We specified that we would not do the project as we already had multiple jobs. Clearly, the price and the payment agreement we agreed on before, would not be the same due to that inconvenience. Because we waited that long we needed to have another agreement with each other to set clear expectations and guarantee the job and payment. There was NO money that was exchanged. No down payment was done by the customer. We were a bit suspicious of the customer since insisted to work with no down payment (not a normal method, especially if he claims to be a builder), and the fact that permit was not even there when he negotiated the HVAC Installation. Not a local customer and he was always on a trip. No other renovation contractors were seen at the place. So with all this, we decided to step away and stopped responding to this customer.
5.0
Natalia N.
New York, NY
5/24/2022
On time, professional and easy to communicate.
5.0
Shannon J.
Supply, NC
5/11/2022
Fernando was amazing. He was prompt, the work was completed in the time he stated and the price was the best around. He stayed in constant contact with me concerning the repairs for my moms AC and always arrived in the time frame given. I would recommend using this company for any of your HVAC needs. Thanks, Shannon Jackson
4.5
Charles E.
Wilmington, NC
5/2/2022
Fernando was very easy to communicate with and informed us ahead of time when they would be on-site. Great work and I would use this company again.
5.0
William B.
Wilmington, NC
5/2/2022
They did a great job very fast and really the best price. I hired ARS at first to do the job but after 3 months of never showing up to do the job i contacted HomeAdvisor and thatâ s how I got on time service. Thanks.Billy.
5.0
Rita B.
Wilmington, NC
3/28/2022
Fernando was very professional and did a beautiful job on our insulation.
5.0
Norwood F.
Shallotte, NC
3/12/2022
Very nice and good job clean up and ontime
5.0
Robert R.
Wilmington, NC
3/3/2022
They were very responsive to a request for inspection and during the work. I'm pretty sure my job was a particularly difficult one but they were on it from start to finish. All of the guysI had contact with were both pleasant and professional.
5.0
Chris L.
Wilmington, NC
12/27/2021
These are caring and kind professionals who came to my rescue on Christmas Eve. I was almost ripped off by several other companies, and i am very grateful to have found On Time Service. They came to my home on a chilly Christmas Eve with space heaters! After inspecting my system, they did an on-site proposal which was much less that other quotes, and they installed my system today, December 27th. On Time did a great job at a very fair price and with tremendous efficiency and professionalism. I highly recommend this company.
5.0
Paula C.
Saranac, NY
12/19/2021
Excellent company
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