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HomeAdvisor Screened & Approved
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Learn about our screening process78% Recommended
37 Years In Business
Company Details
- Verified Licenses
- Bilingual
Contact
863 Marshall Phelps Rd.Windsor, CT 06095 www.harpcanhelpyou.com/?utm_source=hrp0100_ppl003_141426446
Hours
- Mon: 8:00 AM - 8:00 PM
- Tue: 8:00 AM - 8:00 PM
- Wed: 8:00 AM - 8:00 PM
- Thu: 8:00 AM - 8:00 PM
- Fri: 8:00 AM - 8:00 PM
- Sat: 8:00 AM - 4:00 PM
- Sun: 8:00 AM - 4:00 PM
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Achievements
Service Details
Areas of Expertise
- Heating
- Cooling / Air Conditioning
- Plumbing
- Water Heater
- Sump Pumps
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Deals
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
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Reviews
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Showing 1-10 of 79 results
4.5
Georgeth H.
Hartford, CT
12/9/2025
good job
Response from Company:
Thank you for the great review! We appreciate the 4.5 stars and are glad you were happy with the job.
5.0
Phileta R.
Southbury, CT
10/26/2025
Extraordinary service and I expect my new ductless minisplit and heat pump will continue to work flawlessly.
Response from Company:
Thank you so much for the wonderful feedback! We?re thrilled to hear your new ductless mini-split and heat pump are performing beautifully. If you ever need anything our team is here and happy to help. Enjoy the comfort!
5.0
Jannie T.
Hartford, CT
9/24/2025
They did a great job prompt and professional
Response from Company:
Thank you for the great feedback! We?re thrilled to hear the service was prompt and professional. If there?s anything else you need, we?re here to help!
1.0
Anita H.
Hamden, CT
9/8/2025
This is THE WORST company that I have ever dealt with! I?ve had to report them to the BBB several times since I replaced my HVAC system in 2022. The first issue was with the filter slot. The installers didn?t make it wide enough for the filter, forced one in, and when I had to change the filter it wouldn?t come out. Placed a call to the company SEVERAL times to have the issue addressed but each time they cancelled at the last minute. Once I contacted the BBB, someone was sent to fix the problem their installers created. Every appointment I have made for routine maintenance also gets cancelled at the last minute, on the day of the appointment. I have found a reputable company to obtain maintenance on my HVAC. I am writing this review as a cautionary warning about this company. The are all liars from management to customer service. And don?t even try to get a supervisor or manager in the phone because it?s a waste of time. None are ever available. Their commercials are false advertising
Response from Company:
Thank you for sharing your experience. We truly appreciate the opportunity to have a manager reach out and speak with you directly, and we?re glad we were able to come to a satisfactory resolution together. Your feedback is important, and we value the chance to address your concerns.
5.0
Tony S.
Windsor Locks, CT
3/31/2025
Nick, was excellent...very knowledgeable, friendly and thorough. He also offered excellent advice on how to keep my AC sys running smoothly...
Response from Company:
Thank you for the fantastic 5-star review! We're so glad to hear that Nick provided you with excellent service. It's great to know he was knowledgeable, friendly, and thorough in his work, and that his advice helped you keep your AC system running smoothly. We truly appreciate your feedback and look forward to serving you again in the future!
0.50
Steve M.
Coventry, CT
7/26/2024
HARP was hired to replace our central AC system with Heat Pumps. The job was never complete, once they rigged the new equipment to get the AC only (no heat) working they scheduled follow up visits which eventually resulted in a no show/no call. After attempting to reschedule further, this is a frustrating process which entails a cycle of waiting on hold only to be transferred to wait on hold again, the work was never completed. It seemed as if none of their techs actually knew how to install this equipment, upon inspection of their work we decided to have it looked at by a 3rd party. Sure enough the equipment was installed incorrectly. At this point we no longer felt safe having further work done by HARP and had another company complete the install. Rather than working with us on the price HARP chose to forge our signature and submit it to the financing company, no invoice was ever received, nor was any warranty paperwork. This experience has been nothing short of a nightmare, I would urge you to choose a different HVAC contractor.
Response from Company:
We apologize for your experience, and we genuinely want to resolve this matter. We take customer satisfaction seriously and we are sorry that we did not meet your expectations. One of our managers will be contacting you to work towards a resolution.
0.50
Kristin C.
Thomaston, CT
7/8/2024
I have a been a recurring customer with HARP for almost a decade...even part of their Preferred Customer membership. I have used them for 2 of my homes for both A/C and furnace maintenance. This company started out as a nice, polite, community company and then something happened and the entire company has completely gone down the drain. They have continuously cancelled appointments on me, sometimes notifying me and sometimes not. I have even called to confirm appointments myself after numerous cancellations and then they don´t show up! It´s absolutely disgraceful the way they are treating their loyal customers and their lack of scheduling ability. It´s a shame that I have to now take my business elsewhere. Never again with HARP!
Response from Company:
SP Comments Submitted. We are truly sorry for any inconvenience this may have caused. We are glad that you have given us the opportunity to discuss this matter with you and help ensure your satisfaction and faith with us. We are always here for you. - David Geiger
5.0
Willie F.
Brooklyn, NY
9/22/2023
Good pricing at the time.
5.0
Freida M.
Hamden, CT
8/28/2023
Professional workers
4.5
Jarrod R.
Wallingford, CT
8/19/2023
n/a
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