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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process88% Recommended
9 Years In Business
Company Details
- Bilingual
Hours
- Mon: 8:00 AM - 6:00 PM
- Tue: 8:00 AM - 6:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 6:00 PM
- Fri: 8:00 AM - 6:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Maid Service One Time Cleaning
- Maid Service Recurring
- Janitorial Service
- Lawn Care Service
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 25 results
5.0
Anthony H.
Bristol, PA
1/24/2024
I have been using them bi-weekly for the past 2 and a half years and have nothing but good things to say about them. They make it so easy by not only providing cleaning services to the interior of my home, but to the exterior too. They offer a soft/pressure washing service that I get every spring and it's the best price in the area by far!
1.0
Pamela C.
New Hope, PA
1/24/2024
I have had this firm provide weekly cleaning service for years. Over the past several months there has been a significant deterioration with the work and communication. After three major issues we are no longer using this firm. I do not recommend this firm.
0.50
Bruni L.
Philadelphia, PA
10/7/2023
Hired the for biweekly cleaning service, and every other visit deep cleaning. 2 ladies came, spoke no English, communicated from Google translate only. They were just barely dusting, vacuuming and mopping floors, nothing else. Mom was home and returned them several times on the same spot, which still was not as expected at the end. When i got home, I took pictures and emailed to the manager, Ivone, who I had been in contact with,I only checked my bedroom and master bath, and so many spots were missed,not dusted or cleaned at all. To this date,over a month later she gas not responded. A huge disappointment. They were recommended to me through the next door neighborhood app. I had another cleaning service company for 2 years, they were amazing at first,but since owner no longer working the service was getting poorerer each time. Would absolutely recommend Gila,nor hire again,please don't waste your money!
Response from Company:
Dear Ms. Bruni [Consumer Name Removed]., Thank you for providing your feedback regarding our cleaning service. We take all customer reviews seriously as they are essential in our pursuit of service excellence. We would like to clarify our position on the service provided to you. Our team dedicated an extended period of about 5 hours to thoroughly clean your home, significantly surpassing the typical service duration for the agreed price. This additional time was a direct response to the multiple requests for adjustments and additional requests received during the service. We pride ourselves on our commitment to customer satisfaction and always strive to go above and beyond in meeting our clients' expectations. However, it is important to note that our services are structured around pre-agreed terms and conditions. The scope of our work and pricing are set based on these agreements to ensure fairness and transparency. In this case, the repeated interruptions and calls presented challenges for our crew that went beyond the original agreement. While we endeavor to accommodate client needs, there are limitations in what can be achieved within a certain time frame and budget. Our team members are trained and skilled professionals. We understand the language barrier presented some difficulties, and we are actively working on improving communication strategies to better serve our diverse clientele. We are sorry to hear that we were unable to meet your expectations despite our extended efforts. We take feedback seriously and use it to refine our services and client communication. Our goal is always to provide the highest quality service within the agreed parameters. We appreciate your understanding and wish you the best in finding a service that more closely aligns with your specific needs. Sincerely, The Team at GILA PCS
4.5
Janice L.
Furlong, PA
11/20/2021
I was very pleased with the job Gila did. They will be coming every other week for me.
Response from Company:
Happy to help! Thank you Janice
5.0
Richard G.
Langhorne, PA
10/22/2021
very prompt, work quietly and efficiently excellent
Response from Company:
Thank you Richard for taking the time to review our services, and we will try to continue with our quality to your home.
5.0
Rick G.
New Hope, PA
8/24/2021
Continue to use till this day
Response from Company:
Thank you Rick for all your wonderful comments! Gila is happy to provide our quality services to your home.
5.0
Otto w R.
Doylestown, PA
8/16/2021
One time and excellent. Ckleaning
Response from Company:
Thank you for taking the time to write a review. We really appreciate it.
5.0
Mary catherine G.
Langhorne, PA
5/25/2021
We are a messy couple, and the two workers were not only thorough and careful of the collectibles but they were also cheerful. They arrived on time and our home looks great!
Response from Company:
Thank you Mary for the review!
5.0
Laurie H.
Newtown, PA
4/16/2021
The woman cleaning did such a wonderful job I want them to keep coming out! Our house has never been cleaner!
Response from Company:
Thank you, Laurie, for taking the time. I am glad you were satisfied with our service.
5.0
Kimberly L.
Doylestown, PA
8/19/2020
The Gila team does high quality cleaning and is on time, trustworthy and gentle on my furniture/crown molding etc... Not only are they thorough but fast. Look no further if you need a high quality service!
Response from Company:
Hi Kimberly, Happy to have you as a customer and to provide our services to your home. Thank you so much for your comments.
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