5 Star Charleston LC

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Learn about our screening process

43 Years In Business

Company Details

  • Verified Licenses
  • Veteran Owned

Contact

520 Folly Rd, Ste 25, PMB 173
Charleston, SC 29412
http://www.5starcharleston.com

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • HVAC
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Trip Charge May Apply

Ratings

4.9
11 Verified Reviews
  • 5
    11
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 11 results
5.0 James S. Charleston, SC
2/1/2025

Highly Recommend! Stephen and his team did a great job replacing our Heat Pump system. My wife asked a LOT of questions and 5Star answered each and every one of them without complaint.

5.0 Michael J. Mount Pleasant, SC
3/20/2024

Excellent work and professionalism!

5.0 Jeff S. Ladson, SC
2/21/2024

Technician was very informative and helpful

5.0 Chris G. Charleston, SC
1/6/2023

They were good

5.0 Spencer R. Johns Island, SC
12/28/2022

They did a great job. They came quickly and fixed the problem in less than 1 hour. Very friendly.

5.0 Dwight J. Wadmalaw Island, SC
10/27/2022

great customer service

5.0 Kay S. North Charleston, SC
10/11/2022

Everything about my experience was terrific, from Allison in the office to Todd in the field. After 2 years in my house & 2 different companies, Todd came in & immediately assessed, & delivered solutions, to the issues Iâ d been complaining about. Additionally, their prices are very reasonable, whichâ having limited fundsâ I deeply appreciated. I am so grateful I found the.

4.5 Steve J. Mount Pleasant, SC
7/20/2018

Fantastic. We had a little trouble getting them out to my house, then it went great. The technician that worked on my system was very knowledgeable and personable. He was aware of my schedule and worked towards that. He found a few things that needed further attention, gave me an estimate for the additional work, we set up a time for his return within a couple of days. He returned on time again and actually was able to correct the issues for less than I was quoted. I don't have the knowledge to know if all he did was needed but he explained everything in depth and I was comfortable that he was being honest with me. The initial work was for a seasonal check up. I can imagine this does not cover costs. It is hard to get a busy contractor to take time to do the small jobs. I would definitely use 5 Star again.

5.0 Chris D. Charleston, SC
4/20/2018

Very quick response time. Good communication. Also, good explanation of the problem occurring and recommendations for how to repair. Would certainly recommend.

5.0 Doug H. Wadmalaw Island, SC
3/3/2018

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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