Fireplaces Stoves and More

Offered multiple options, showed financial concern. Great job, cleaned up after himself, went above beyond.

After initial issues several years ago with a salesperson, the owner reached out to make sure that I was satisfied with our gas fireplace. He sent a tech out (great guy!) to give it a thorough cleaning and do some minor adjustments. It has never worked better! I am very pleased and really appreciate the excellent customer service and follow up. Outstanding!

Quick return call, John was great getting basic info from pics I sent him, called me got it set for two days away and they showed up on time! Great friendly informative installer, beautiful install, can't say how great they were to work with versus every other fireplace company in rapid city or spearfish! These guys do it all and I highly recommend them! Thanks so much !

They did a good job, kind of pricey though.

I am out of state and hired this company for my Mother's home. They immediately contacted me to determine what was needed and the times/dates for scheduling. My Mom had called another place twice and never got a call back. They showed up on time and serviced and cleaned two pellet stoves. Very professional.

Pretty straightforward transaction to locate the company, set an appointment and have the work completed - all done via the internet and a couple of phone calls. It's the world we live in these days. Face-to-face meetings in a store or shop are great, but those days are fading. Suggestion: Create some manner of a leave-behind information paper that your technician could have left with us that would provide additional info about the maintenance and operation of our gas log fireplace.

Very professional, did the job in record time!

They were running late and kept me informed about when to expect them.