Fence Kings

Submitted a request for some fence work on 14 Oct and received a response, came over to look at fence and quote on 16 Oct. I accepted the offer on 24 Oct. At that time I was told a work order would be submitted and someone would be in touch with me in a week or so. I never heard anything and finally contacted them again on 3 Dec. I was told that he had to switch phones and asked if I still had a copy of the contract, my full name and email. I provided that information within 5 minutes. I reached out again on 6 Dec since I did not get a response asking if my information was received. Never received any response.

I am usually not one to write a review. In this case, I feel we were treated unprofessionally, paid for a service that was done poorly and it should be notated. Fence Kings did a fence repair, I have no complaints about that portion. They were not overly great but did the job that was paid for. During the fence repair we spoke with the lead gentleman regarding staining. At this time they said they would be able to come back out and stain. There was a lack of communication during the weeks leading up to the staining. When they finally did arrive, it was a different color stain than discussed. The new color was fine but we were irritated that the brand and color originally discussed was not matching. If they would have let us know the brand they use we could have decided a color based on that information. To add to that we sent them the stain we picked out ahead of time and they did not inform us they would be using something different. Once they finished the stain, they stated they could come back to do a second code as some of the fence did not cover smooth. I sent a few pictures to the owner regarding the need for a second coat. We had a conversation regarding how we felt about the stain coating. I won't paraphrase the entire conversation but I will quote one phrase. "if we come out a second time I am losing money". Word for word. We had to buy 600 dollars worth of additional stain and completely restain the fence ourselves, while Fence Kings cashed their check for $3,420.00 for a job that was half done.

Good job.

Outstanding job. I will definitely hire them again.

Very reliable, Is easy easy to deal with.

Workers, quick and efficient.

Crew showed up ready to work, they knew exactly what they were doing. Highly recomended

They called to make sure I was satisfied with the work and said if I found a problem they would come back out and make it right.

Terry was fantastic. The best experience.

Old chain link fence was torn down and beautiful new privacy fence put up in one day. Very happy with everything!