Eichele & Valene Remodeling

I highly recommend Ed to all of my clients and use him personally for my projects. His response time is incredibly fast. He is very reliable and shows up when he says he will which is rare in the contracting business. He even follows up multiple times. He has done it all, from putting together furniture to remodels for me and my clients. His team is great at getting this done quickly and taking pride in their work. He takes great care of clients and is a very good listener to understand his clients' needs. Sometimes he even comes up with ideas that I have never even thought of. Very good at improvising and finding solutions to some items that seem like they can't be fixed. As a broker it is so important to have someone capable and professional representing you. In summary, Ed is finally the contractor that I have been looking for and will use for all my future projects!

We hired Ed to remodel our townhouse in Naperville before selling it. He is a one-stop-shop for all remodeling needs. He completed our kitchen cabinet painting, bathroom remodel, installed carpets, and refinished our hardwood floors. The project was finished on time as quoted and quality was fantastic. Very happy with the work.

Eichele & Valene Remodeling did an amazing job. The scope of work was completed beautifully and on time. There crew was great and did exactly what was expected and they completed the project in the timeline that was stated. I will always use them on future projects and will recommend them moving forward.

Ed Eichele has stated to us that he stands by his work and that he will do whatever it takes, that they are accommodating, open and transparent. Beware, Ed knows all the right things to say, just do not believe any of it. Issues we had with Eichele and Valene Remodeling: - Needed to hire a second contractor to rip out and replace our newly installed tile floor and takeover our project. - Had to remove and replace wood trim. - Paint quality grade with option of 2 brands stipulated in our contract was not followed. An untrue story was given as to why a cheaper grade had to be used. - Promises of a building permit and an inspector appointment never materialized (3 months). After blaming the City of Wheaton building department for an unexplainable lack of action it turned out that the city never received payment for the permit we paid Eichele and Valene to execute as part of the contract. - Our walls were painted and floor installed before the plumbing and electrical work had been started let alone the drywall being finished. Our second crew took advantage of the floor being exposed to perform plumbing and electrical work by removing floor boards vs. access through the basement ceiling as was planned by John Valene. - Lack of a consistent work schedule; multiple no-shows without warning. - They still owe us money per their own records. Details: Tile - Through research of manufacturer websites, the Tile Council of North America, and consulting with a member of National Tile Contractors Association, we were able to confirm that the tile floor was laid improperly and needed to be 100% replaced. Some of the installation related issues: Our warranty for the subfloor and the tile was void due to the use of cheap drywall screws used to fasten the Durock subfloor rather than the required 1-1/4 in. USG Durock Brand Tile Backer Screws for wood framing (or equivalent) or 1-1/2 in. hot-dipped galvanized roofing nails. As a result of improper installation, there was so much unevenness and lippage all over the floor that we were tripping while walking on the tile. Nothing sat squarely or level on it. The lippage of many tiles was the same thickness as a quarter or thicker. Trim - We upgraded our family room from carpet to tile. It may not be obvious to all homeowners that the baseboards are installed prior to installing carpet, thus touching the floor that the padding and carpet are rolled over. For tile, the baseboards should be installed on top of tile, which put the baseboards noticeably higher on the wall. Since the baseboards were never removed prior to installing the tile the end result was a family room with oddly short baseboards as they did not sit on the tile where it should be if installed correctly. Furthermore, the staining and varnishing of the shoes was dreadful. Application of conditioner, stain and urethane was performed outside in 40 degree weather all within 6 hours. Per the Sherwin Williams website one needs to, (Let dry co

Great to work with. Did a great job with remodeling our home. Work was done fast and on time. Would highly recommend them to anyone.

n/c

Certainly did a great job