Arctic Plumbing and Heating, LLC

Was referred this company by another company for water pressure issues. I called and asked if they could help me with water pressure issues. I verified how long it might take and what they charge structure was. They informed me that they would be able to help me and that all materials needed would be in their truck so it would be taken cared of that same visit. I asked if they for sure can help me with water pressure issues. Again they said they would. The tech that came was professional but after 30is minutes of doing diagnostic tests he informed me that they could not do anything because it might be an outside problem. At this point I as very dissatisfied from the service. However, one of the owners reached out to clear up the misunderstanding and informed me that my issue was very rare occurrence and walked me through what would they have been able to do because most issues with water pressure are inside issues they can handle. The person i talked to sounded very honest so it has changed my view about their business. The charge for diagnosing is still a but steep for not a full hour but I understand thats how they charge their service. It’s unfortunate that they were not able to help me out in the end but at least referred to me someone that should be able to.

This is the second year Artctic Plumbing and Heating serviced my boiler. They were quick to make the appointment, showed up on time and were great about explaining the whole process and made recommendations on what we could do to have the system run more efficiently. We will continue to use them for all out heating and plumbing needs.

They are very knowledgeable, prompt and courteous. So easy to work with and they stand by their work. Thank you truly for your support and everything you do.

Fast service. Unfortunately, the problem turned out to be the septic tank.

The tech, Gene, was very fast and efficient. The price was also very reasonable. I will be using this company again.

They responded quickly. The person sent was professional, personable and efficient. The job was assessed, action taken, left clear instructions for me for follow-up. Problem solved. I was pleased.

Fast and professional

Great work

Professional

ARCTIC PLUMBING AND HEATING ARE THE BEST COMPANY I HAVE EVER BEEN IN CONTACT WITH AND I'M SO GRATEFUL FOR THEIR HONEST SERVICES. THANK YOU FOR RESTORING MY FAITH IN AN GOOD COMPANY WHO ARE THERE TO HELP AND TODAY I CAN REST EASY.