Dukes, LLC

Very good experience

Very poor business. They say they will do one thing and do something completely different. They put ceramic tile inside the outside stairs and made a big hole in my garage foundation. They quote one price and they increase it 2-3 times before the job is done. He then refused to fix the stairs and stated the ceramic would hold up in New England winters. My yard is a mess and I have to repair the mess he made and I paid him to make this mess!!!

Not very good at trimming large hedges. Not very good at being critical of doing outstanding work. Had to keep after them on quality of work.

Picked up my couch for a reasonable price

Jason did an excellent job power washing my roof in two locations. Informative, efficient, professional and courteous. The cost was very reasonable.

Dukes LLC is one of the finest companies Iâ ve had the pleasure of working with. We live in Belchertown and the sheer number of trees that have been coming down over the past few years has been astonishing - never something weâ d expected to see, although we live in a fairly wooded area. As a result, we hired Ben and his team to bring down an enormous split tree (probably close to 150 ft) that threatened our home around summer 2020. His team was able to take on the job within a week or two, were prompt and timely, and managed to have the entirety of the job done within two days. Ben was extremely responsive to calls and questions, and he and his team are super friendly, professional, and clearly experienced. In 2021, we had another tree that required removal and I was somewhat absent from the decision making regarding that one. Another company was hired to take it down, and I can say it was a nightmare. It took three months before anyone come by, and then - after starting the project - it took nearly a month before everything was resolved. In the meantime, we struggled almost daily to get them on the phone, and they even had the gall to request the remainder of their payment while leaving the job only half completed. So itâ s no wonder that when it became clear we had another severely dying tree - this time right near our home - we called Dukes. Ben showed up that same day to give us a proposal, and his team was back four days later to take care of the tree. They paid care to avoid our septic and water well, were right on time, and their teams were in and out all day until the job was done - less than 8 hours later. They took the tree down, ground the stump, put in loam, and even offered to grind out another stump we had in the front yard! Shout out to Travis, what a champ! Needless to say, we have nothing but glowing recommendations for Dukes, Ben and company - they more than deserve your business and they most certainly will not disappoint. Weâ re already planning our next projects with them now that we know they are also available for general landscaping services.

I said I was flexible but after a month went by I had to call to remind him that I wanted a tree removed. They did a good job and the price was very reasonable. The yard was cleaned up very nicely after they were done.

Travis & Jason helped remove 2 mattresses, a box spring, dog bed and a TV. very nice men. the cost was reasonable for the distance theyhad to travel, (Amherst - Brimfield). We'd hire Dukes again!

Excellent! Friendly, respectful, and thorough. The tree was taken care of very painlessly.