DaBella - Twin Falls (Roofing)

I really wanted to give DaBella a 5 star review, as they said it was so important to them. Sadly after my roof job was done and they were paid they have completely ignored me and my request for repair of the damage done to my antique beadboard ceiling on my covered porch after one of the installers foot came through it. I understand things can happen - that's why I've been patient. But after months have gone by there's still a gaping hole in my ceiling. They did have someone come out to "repair" the drain breather that was left off. (I was not home when this was done). Sadly the repair was less than acceptable. The pipe was replaced and tape wrapped around it. It's a visible piece and taping over it is not acceptable at all. I made them aware of both of these issues on multiple occasions with no response from them. The sales people were polite and competitive in pricing since I had 3 other quotes. No real complaints with them. Thought I did have to repeatedly sign papers for them, the last time being when one of their reps parked his truck outside my home, stalking me. He was not one of the original sales people I dealt with. The installers that came dealt with the bad weather that cropped up that day. It was quite the ordeal. They did trample all of my flowers surrounding my house, which I was not happy with. I was told they would make it right - but nothing ever happened with that either... I feel like once they got paid I was yesterdays news. The hole in my ceiling I see daily, and it's a reminder of my poor experience thus far.

I would give 0 stars if possible. We have a no soliciting sign on our door. Two of their sales people (solicitors) showed up while I was home alone, and I said I wasn't interested. The one kept insisting we were missing shingles, although that was all resolved during our inspection when we bought the house. These two men wouldn't leave when I asked, which was very uncomfortable. The one eve took it upon himself to insult me and basically called me stupid. What kind of business shows up uninvited, harassing women, and then insults you at your own home? Update: I'd complained to the company, and it seems they contacted our home owners insurance to cancel our policy for the roof.. which is fine, so now I have to sort that out. I'd never heard of this company, employed them for any services, and they just showed up banging on my door. Then they create a headache with our home owners insurance? I'm going to see if I can locate the video footage, and I'll post it here so everyone can get a feel for this company. Not that I'd planned on using them, but now I know I never will, and I'll make sure that nobody I know ever considers them, either.

Scott and Nick came out to do an inspection on my roof. They were very thorough and explained everything to me. Loved the finance options and they made sure to take the best care of me, keeping my budget in mind and made it very affordable for me. I would definitely reccomend scott and nick with Dabella.

I am a new home owner and had no idea of what what i was wanting, Rylee was very kind and super helpful to explain and show me examples. She answered all my questions that I had, very good customer service.

Scott came to our house to help us buy some new windows. He worked well to help my wife and I decide on what was right for us and our budget. If you need new siding, roof, or windows, then Scott Bronson is your guy. He is dependable and informative.

Scott came over to sell us new windows. He was amazing and so helpful to make sure it was affordable for me and husband. He made us feel comfortable and worked with our budget to get us what we needed! I would definitely recommend working with Scott!

We had Brandon come in and give us a quote on a new tub and shower and he did a great job on answering our questions. He got us a quote that would work for us and we will using this company in the future if we need it.

We liked the representative Brian Shields. He knew what he was doing and listen well. He explained things very well.

TBD

Very professional and quality work!