DaBella - Bend (Siding)

I feel I should have been given time to get some estimates, made it sound like they are the only ones with gaf but found there are others in area that use the gaf. Felt I could have gotten a better bid with someone else. The roof looks ok but due to cold they say it does not look fully flat and not curled. Workers did not talk much and worked, got it done in 2 days before the rain, left some of the stuff they moved out of place, not sure can find my lights posts they left in the ground when pulled out, already had lost one myself. had to ask for help to put things back on the porch for different worker helping. I think the problem was that one worker did not speak any English when we told this person what needed to be moved back. The roof looks good as we can tell since it is a 2 story house and can not really look it over to make sure pipes and all that had new covers put on. Time will tell if the venting will help with utilities.

They broke my front porch light did not report it to me. They did at least clean up the mess but still I'm the one that has to have a new light installed.

I can’t rate quality of work yet. It hasn’t been done. But their rep Lauren was awesome.

Kent was awesome explaining all of the process.

Alex who gave our presentation, was awesome. Explained everything we wanted to know. The price was lower than we anticipated.

Kept their schedule and kept us informed as the project progressed. Courteous workers and the salesman, Richard was very professional and friendly. Reported damage but now found it to be the loss of some gutter helmet and the nailing of the end guard to the roof which destroys the function of the guard. The end piece was missing so instead to telling me they just nailed the end to the room instead of keeping with the functional design of the gutter. No satisfaction and a hassle when first reporting the initial problem as seen at that time.

I reached out to HomeAdvisor for quotes on a full roof replacement. DaBella was one of four contractors who quoted my project, and I hired them the same day. Ryan was prompt and courteous and took the time to explain their value proposition. The quality of the materials, the craftsmanship and the fantastic warranty made this a simple decision.

The quality of the work and the materials was excellent. The process for getting to that point was not so much. After waiting 6 weeks for the roofing crew to do the install they didn't show up on the the scheduled day. No call, no notification. After contacting the company we were informed that they changed the install date. This happened three times. Communication is not DaBella's strong suit. If you want a high quality roof and don't mind a long wait and poor communication, this could be the company for you. Otherwise, shop around.