- Residential Work
- Commercial Work
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Learn about our screening process94% Recommended
54 Years In Business
Company Details
- Bilingual
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Achievements
Service Details
Areas of Expertise
- Glass Shower Door or Enclosure -Sell and Installl
- Mirrors -Sell and Install
- Sliding Door (Closet Doors, Barn Doors, Room Dividers) -Sell and Install
- Master Distributor for Fleurco & Raumplus.
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- Credit Cards Accepted
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Save $200 on Clearshield Shower Door Glass Protection. Hygie ...
Reviews
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Showing 11-20 of 33 results
5.0
Cory G.
Schaumburg, IL
6/11/2019
Very friendly staff to work with and we re reasonably close to the timeframe stated at the time of signing. I respect that they were very adamant about the quality of their products and it showed through multiple estimates with different companies. A family member noticed the brackets right away and knew that we used Creative Mirror.
0.50
David F.
Plainfield, IL
6/11/2019
I did not like that they removed both shower doors for almost 3 weeks. How are we supposed to take a shower???? Very expensive!!
Response from Company:
Dear David, We are very sorry that we did not meet your expectations. Please know that we removed the old shower doors first as a crucially important step to give you a better long term installation. We appreciate your feedback, and we are sorry that there was a miscommunication. Our sales rep thought you wanted to get both new custom frame less shower doors done at once which is often requested to minimize install trips. We sincerely apologize that this created an inconvenience for you, and if there is anything you need from us, please let us know. To our HomeAdvisor Community, please note the following: REMOVING OLD SHOWER DOORS: On this job, existing old shower doors had to be removed to install new custom frame less shower doors. Creative Mirror & Shower is very focused on doing what is right for the customer and not taking short cuts. Many glass shops and handymen will remove an old shower door and install the new one on the same day, as this saves the installer time, and keeps the shower door from going out of use. Based on 47 yearsÂ’ experience, and over 200,000 installs, we know that removal and reinstall on the same day will shorten the useful life of the new shower door considerably. Removing the old silicone takes considerable time and solvents used in that process must dry entirely for new silicone to bond the new shower door properly. Plus, the installer can get more precise measurements when the existing shower door is removed, as well as evaluate site conditions which can affect glass production. This is why it is important to remove an older shower door in advance of the measuring and subsequent custom glass production to ensure the job is done properly for the customer. LEAD TIME: We would like to point out in reply to this review that this job required custom frame less glass. When custom shower doors are being produced, the lead time is typically around ten business days from the field measure, which allows time to address any tile or wall issues that might arise when removing an older shower door such as loose tiles or missing grout. For different types of openings such as standard tubs or showers, we do have in stock solutions that can be installed virtually the next day. QUALITY: The extra quality factors that we put into both the installation and product features such as German Engineered Hardware, Marquis Clearshield Glass Protection, and other important details do take some extra time. In fact, on this job, there were molded shower bases installed years ago, which are vulnerable to leaking when frame less shower doors are installed over them due to lack of an inward pitched threshold. We were able to solve that problem on this job by using a special engineered hardware solution, not available elsewhere, that enables frame less shower doors to work properly on the older molded shower bases. The extra quality factors that we put into both the installation and product features may add a little lead time, but the payoff is measured in years and even decades with a beautiful, long-lasting, frame less shower door!
5.0
Robert K.
Chicago, IL
3/10/2019
Very thorough operation. So far, the experience has been great.
5.0
Jueli Z.
Orland Park, IL
1/17/2019
Measurement and installation teams are all very professional, did a good job!
5.0
Rodney D.
Addison, IL
11/1/2018
4.0
Val B.
Bloomingdale, IL
10/17/2018
Easy to schedule and prompt delivery. Initial installation was very neat, but the design left some space for leakage at the bottom. I called to follow up and they sent someone to come figure out a fix within a few days. Sales, customer service, and installation representatives were all easy to deal with and friendly.
5.0
Schataan L.
Hammond, IN
6/21/2018
5.0
Sonya and jay S.
Oswego, IL
5/1/2018
Very knowledgeable, saved us money and on time. Very professional too.
4.0
Dwayne S.
Willowbrook, IL
10/6/2017
a little expensive, but they do good work
5.0
Vicki G.
Addison, IL
6/26/2017
Very satisfied
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