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Learn about our screening process87% Recommended
15 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Onsite / In-house / Remote Computer Repair
- Network / Phone Wiring
- Preventative Maintenance / Managed Services
- Data Recovery
- Telephone Services
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
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Showing 1-10 of 15 results
5.0
Barbara C.
Palmyra, VA
3/31/2022
The tech, Thomas, was so good and helpful.
5.0
Mary L.
Charlottesville, VA
1/9/2022
They were so friendly, professional , knowledgeable explaining everything they were doing. It was a wonderful experience with telephone service the following day. I would highly recommend this trustworthy company. Excellent, they fixed it the same day I called. No need to panic with No computer service; place your computer in these honest people. Relax!ð ð
2.0
Ben P.
Port Republic, VA
3/2/2021
Get details on their estimate. They will add on travel time if you are not very close and then piddle around to add extra hours to the charge, to end up giving sub par finish work, ie. Hanging wires, untucked wires, mess etc...
Response from Company:
I am very sorry you were not satisfied with our service! I see one of our techs gave you a standard sign-unseen estimate for running a telephone line. You were told this was an estimate, and it could be a little more or less. We start our clock when we leave the shop to combine our travel expense along with the labor. In this way, it is automatically included with all the work we do, and is not a decision we make to "add extra hours". The tech, while onsite, attempted to make use of an existing telephone line in the hopes of SAVING time. He said you told him the line was special in some way, so he wanted to see if there was anything that made this line different than any standard DSL line. I can only assume this is what you are referring to as "piddling around", and that time was deducted by the tech before he left because nothing came of it. The job took a little longer than what was anticipated, and when you called in to let us know you were unhappy with the bill, I made adjustments to the bill to reflect what it could have been if we had performed an onsite assessment in advance. As for the messy work, the new work was ran inside the wall and directly to the outside junction. My tech indicated that in troubleshooting the existing line, he unscrewed one of the existing faceplates that he believes he might have failed to screw back in when he finished. We strive to leave a job cleaner than when we arrived, and I apologize we have fallen short of that goal.
5.0
Mary lou J.
Culpeper, VA
12/30/2020
The technician servicing our computer was very knowledgeable, efficient, and pleasant. He stopped at nothing to provide us with the best assistance possible. We definitely will call the Central Virginia Computer Services, LLc if we have any further issues with our system.
5.0
Cynthia M.
Ruckersville, VA
9/12/2019
Very fast service. Took the time to explain what they had done.
5.0
Robert S.
Charlottesville, VA
9/1/2019
5.0
Ann L.
Palmyra, VA
5/3/2019
HONESTLY I THOUGHT THE AMOUNT I WAS CHARGED WAS QUITE HIGH. I AM A SENIOR CITIZEN 88 YRS OLD . I HAVE CALLED AND EFT MESSAGES TO SPEAK TO SOME ONE AND ASK IF I CAN HAVE THE BILL REDUCED? NO ONE HAS GOTTEN BACK TO ME YET . I LEFT A FEW MESSAGES AND SPOKE TO SOMEONE OVER THE PHONE STILL WAITING TO HEAR FROM SOMEONE SINCERELY ANN LODATO THANK YOU
0.50
Doris C.
Crimora, VA
4/29/2019
Be careful because he will take advantage of you if you are older or with disabilities. Would not tell me what it was going to cost.
Response from Company:
Thank you for your business, Doris. We take our customer satisfaction very seriously, and I am sorry you had a bad experience. As we've discussed, it was difficult to tell how long everything was going to take. We offered you to drop off the equipment at our shop to try and save you some money, we discounted all labor by 25%, didn't charge for travel for one of our trips, and let you know we'd work with you on payments. I'm sorry the bill was more than you were expecting. If you'd like to discuss further, please call our help desk and ask to speak with Jeremiah.
5.0
Robert J.
Columbia, VA
10/17/2018
They did everything I asked them to do. I would definitely use them again. Thanks.
5.0
Stephanie L.
Charlottesville, VA
9/20/2018
Reasonable prices and good customer service.
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