CPC Appliance Repair

Came back to try something after it looked like I neede a new dryer, first time a repair service has done that in my lifetime.

This was for a washing machine that was not dispensing fabric softener. Initial appointment was scheduled for first thing in the morning, and when the repairman didn't show I had to call. There was an apology and an explanation of a mix up with the workorder tickets, and a new time was set for 11:30am that day. The repairman showed up at 11:30 and worked for a solid 4 hours on the problem, testing many different things and then running tests after installing the new parts to ensure the fix worked. He was great about explaining the issue and the price was reasonable for the time he invested.

Great job!

He was kind, on time, very professional. Yes I will use him again. RL Dunn KCMO

My furnace went out during a very harsh cold snap. He responded quickly and professionally. When others said they would have to special order a part, he drove from downtown KC to Lenexa to pick it up and install the same day. Cost was reasonable and competitive with other quotes. No extra service call fee, which is a bonus considering others would have charged as much as $100 in addition the repair costs.

I would recommend CPC to anyone. My furnace wasn't working properly on the day that a huge snow storm and arctic front were coming in. Jewell called me immediately and was at my house that afternoon fixing the problem. Not only was he very knowledgeable about the issue, but he explained to me what was wrong in a way I understood. My furnace was in tip-top shape in under an hour and the price was amazingly reasonable. When temperatures dipped below zero that night, I was so very thankful for his prompt help. If I ever have any other home appliance problems, he will be the first one I call.

Excellent knowledge, communication and customer service relations. A+++ quality.

Quick service. Fair price. Will use again.

Upon his arrival he went straight to work on the assigned task. Determined the problem and reported back to me his findings. He then offered his services to repair the problem.

Jewell Barnett (owner of CPC) arrived on time and he was very professional. He took my dishwasher apart and found the problem and fixed it.I was told by another repair service (who never called back) that I needed a new hose . That turned out not to be the problem. I would highly recommend CPC.