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Learn about our screening process

7 Years In Business

Company Details

  • Verified Licenses

Contact

606 Rotax Rd
North Ferrisburgh, VT 05473
http://www.callthewhale.com

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • HVAC
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.5
425 Verified Reviews
  • 5
    290
  • 4
    47
  • 3
    12
  • 2
    9
  • 1
    15

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 1-10 of 425 results
1.0 Jim T. Stowe, VT
7/1/2025

During the heat dome days we found out our air conditioning needed recharging. They insisted on up front payment (first red flag) then quoted over $800 to refill the units (2). They did not look for nor try to fix the leak but instead gave me a proposal over $3,000 to come back and fix the unit(1). I used them because they were the ones who could come the quickest. Never again.

Response from Company:

Thank you for sharing your experience. We?re sorry to hear you were unhappy with the service and appreciate the chance to clarify a few things. We provide upfront pricing so customers can make informed decisions before any work begins. However, payment is not required until the work is completed, and only for the options you choose to move forward with. In your case, we offered multiple options based on the condition of your system?only one of which involved a system upgrade, recommended due to the unit?s age. Our technician provided a full proposal so you could decide what made the most sense for your situation. As a small team, we understand how urgent cooling issues can be?especially during extreme heat?and we made adjustments to our schedule to get to you as quickly as possible. We?re sorry to hear we fell short of your expectations and are happy to discuss this further if you'd like to reach out directly. Thank you.

5.0 Ting N. South Burlington, VT
12/19/2024

I needed a new furnace and they did a great job with reasonable price.Nate and Mark were very friendly and professional .

5.0 Josh C. South Burlington, VT
11/7/2024

Conner was great. Very friendly and professional.

0.50 Rick H. Winsted, CT
11/29/2022

Overcharged by WAY too much. The hydrostat charge was $862.90, and they installed a different brand than was on the invoice. The cost on Amazon for that unit is $188. Taco Zone Valve charged $745.56: valve on Amazon: $134.00 Same with other charges $3609.80 total. Less than 3 hours labor x 2 guys... who showed up late in the day when they scheduled for the morning.

2.0 Padmanabhan K. Glastonbury, CT
9/9/2022

Technician didn't do the work for what he is called for.

4.0 Marc A. Windsor, CT
1/28/2022

Nothing else to share

5.0 Richard E. Bloomfield, CT
11/28/2021

Very business oriented, explaining what's to done,and completing the job.

5.0 Bernard R. Newington, CT
11/4/2021

I was very pleased they helped me out.

5.0 Peter M. Plainville, CT
3/8/2021

The installation guys Tyler Smith, James were great professional and left the place clean. Very pleased would hire again to do other work and recommend them to family and friends

5.0 Amy G. Farmington, CT
2/10/2021

The guys from Busy Bee made our experience seamless. Chris, the project manager, gave us a deal on the water heater that perfectly fit our space. They worked all day, and when a part was missing to finish the job, Chris drove to Hartford to grab the part and installed it himself. Friendly, professional, great, fair price and quality work. Would 100% recommend Busy Bee.

Photos

Call The Whale

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
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